intermittent wireless on hub 3.0

morning all - I've had my wifi connection drop a few times today - visible (or rather not) on a couple of devices - wifi goes down for around 10 minutes, then returns. Status on the front of the router sometimes OK during this, sometimes I can see the green wifi and/or transmit (arrow) icons lit up - like when rebooting?
Any thoughts on how to diagnose further would be most welcome - thanks.
ps am in CB1 8NJ if that helps.

Could this be connected to your symptoms?

https://www.cableforum.uk/board/showthread.php?t=337...

"It is being turned on deliberately by VM to work around a fault where the WiFi goes off in error on some modems.

Edited by Brunel (Wed 16-Jun-21 11:54:56)

thanks @brunel that sounds very likely.
I'd had a look on Virgin's own support site but didn't find anything useful!
Cheers, Lawrence