I have the 500 packages
It should have gone from 36 to 52 mbps

It would have helped a lot for work

In reply to a post by stevenfrenchy:

I have the 500 packages
It should have gone from 36 to 52 mbps
It would have helped a lot for work

Shame! In modem mode my hub 3 responds to https://192.168.100.1 and I press "check router status" on the front page (don't log in) and on the Configuration tab it shows you the Primary Downstream Service Flow and the Primary Upstream Service Flow

The "Max traffic rate" is in bytes per second the speed you are limited to.

Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz)
226750000
Locked
Ranged Upstream Channel (Hz)
39399917
Locked
Provisioning State
Online



Is it a hub 3 limitation then ?

That's the Status tab, you want the Configuration tab.

Mine shows:

Downstream
Max Traffic Rate	287500061

Upstream
Max Traffic Rate	27500061

Converting the bits/sec into megabits/sec:
287500061 = 287.5
27500061 = 27.5

This is about the top I see in a speed test on the 250/25 service.

The Hub 3 is DOCSIS 3.0 and you need the 4 or 5 to use additional DOCSIS 3.1 features, which I think might include more upstream capacity.

You could ask Customer Services if they can get you a newer hub.

Got a text saying works have been completed and inviting to manual reboot the hub 5.

Still 50mbit upload.

US channels back to Qam32.

Edited by Chrysalis (Mon 05-Jun-23 12:05:53)

Still on 50Mb here too, 2 outages overnight though, so something is still going on.

Still stuck on 52mbs when my online account says I should be getting 104..

Just rebooted after about a week and im back on 100mb upload.

Speedtest gives me around 940 down and 103 up.

Not checked for a while, and was away for few days, I checked just now and no US timeouts at all now, no 3.1 T3's and still no post error correction errors on DS, so at least quality has gone up again.

But of course still same upload,

In reply to a post by lockyatlrg:

Still stuck on 52mbs when my online account says I should be getting 104..

Where does it say this on the online account?

Ahh found it, VM did a bit of a poo poo there, dev's for my virgin media assumed its done nationwide I guess.

Edited by Chrysalis (Tue 13-Jun-23 21:51:26)