Oh yes, a good con.... and should you have a rubbish line, you have to use their router as the app seems to gather line stats from it in order to claim your monthly rebate.

In reply to a post by 1nfern0:

I concur. I migrated from BT 2 weeks ago and have experienced contention issues from day 1. From 4/5pm my speeds drop from an average 36mbit down to between 2-6mbit. Completely unusable in our household.
For a few pounds saved it's not even worth trying wait this out or hope for a resolution. I've already got my migration away underway.
Comically poor.

I've also got the same problem, I moved from Sky to Voda, tempted by the cheaper subscription and free gift (Sonos). Annoyingly it was full speed throughout the "cooling off period" but now I'm locked in it's 3-6Mbps from 5pm until 12am.

Anyone know the best route / way to get this fixed or get out of my contract?

What speed is the line syncing at? If the sync remains good then you are stuck in the short term. vf do upgrade capacity on backhauls which are running hot, but it is a slow process.

I complained, and was eventually offered the opportunity to leave, along with setup fees to another ISP being covered.

In reply to a post by mbames:

What speed is the line syncing at? If the sync remains good then you are stuck in the short term. vf do upgrade capacity on backhauls which are running hot, but it is a slow process.

I complained, and was eventually offered the opportunity to leave, along with setup fees to another ISP being covered.

It's synced at the full 40/10 profile, I think it can do about 60-70Mbps attainable.
I'm in the process of complaining, hopefully it'll hurry them along or let me out of my contract.

Just out of interest does anyone know if Vodafone use their own (C&W) backhaul network for their home grade stuff?

Using their own backhaul network is one of the key elements behind the low pricing

and tonight it seems like the backhaul is really suffering...

vodafone 80/20 @ 17-Oct-2018

Just now https://www.thinkbroadband.com/speedtest/15398112347...

So not everyone but do have the advantage of a relatively small handover exchange with multiple LLU providers

Mine went like that back around the spring of this year, took them 2-3 months to upgrade the backhaul, then it was full speed all day every day, but has just started to drop off again at peak. Not so bad this evening:

https://www.thinkbroadband.com/speedtest/15398114155...

I would assume they start to limit each stream when at capacity, but obvioulsy until the limited stream speed is below your max divided by the number of streams - then all looks good - like a lot of other speed testers only show!

Great during the day but pretty rubbish at night....

22:55 27/10/2018

https://www.thinkbroadband.com/_assets/speedtest/but...

im seriously considering buying my self out of my contract

http://www.speedtest.net/result/7778416082