Vodaphone possibly the worst broadband provider ever

seriously if i could go back in time i would stop my self from switching. at the moment the throughput is terrible i m getting 30-50Mbsp ....

so if you are thinking of switching i wouldn't


http://www.speedtest.net/result/7655233130

Type: VDSL2
Hardware: Annex A
Firmware: 05-07-06-0D-01-07
Power Mngt Mode: DSL_G997_PMS_L0
Line State: SHOWTIME
Running Mode: 17A
Vendor ID: 00000000 00000000

Line Statistics

Downstream Upstream
Actual Rate 79997 Kbps 19999 Kbps
Attainable Rate 55939 Kbps 27458 Kbps
Path Mode Fast Fast
Interleave Depth 1 1
Actual PSD -3.-4 dB 15. 5 dB

Does it get better during the day / outside of "peak internet" window?

I had similar issues when I first switched, but after a while it improved. The backhaul from the exchange was oversubscribed, what I find interesting is that the single thread performance is poor, but it multi-thread downloads it performs as you might expect.

as a comparison here is speedtest's rather overgenerous results
https://www.speedtest.net/my-result/d/5cd105b7-32d6-...

A more realistic TBB result:
https://www.thinkbroadband.com/speedtest/15375586722...

FWIW: I'm using a vigor 130 and 2925 to connect through, rather than their router.

Post deleted by j0el

In reply to a post by copex:

Downstream Upstream
Actual Rate 79997 Kbps 19999 Kbps
Attainable Rate 55939 Kbps 27458 Kbps
Path Mode Fast Fast
Interleave Depth 1 1
Actual PSD -3.-4 dB 15. 5 dB

Correct me if I am wrong, but I don't think it is a capacity issue - something is really wrong with that attainable and SNR. Looks like the drop in throughput is due to errors caused by background interference. Could even be a fault.

What modem/router are you using?

Edited by j0el (Fri 21-Sep-18 22:46:14)

Got out during the 30 day guarantee. 48meg sync, throughput down to 6meg at times when testing with testmynet. Had a week of sub 20 meg speeds before it returned, but still got random drops.

I concur. I migrated from BT 2 weeks ago and have experienced contention issues from day 1. From 4/5pm my speeds drop from an average 36mbit down to between 2-6mbit. Completely unusable in our household.
For a few pounds saved it's not even worth trying wait this out or hope for a resolution. I've already got my migration away underway.
Comically poor.

Mine was like this - I think they flood an area with marketing material, and that massively over subscribes their infrastructure in that location.

In reply to a post by Discus:

Got out during the 30 day guarantee.

Me too. Not just poor performance but a stream of lies & misinformation from "customer service" that make BT look competent...

Honestly,. I'm not sure how they can sell a product not fit for purpose. It can't be a coincidence there is so much contention.
Fortunately I'm within my 30days and got out immediately but still have to wait 2 weeks to migrate. In the mean time it's easy to see the change in performance whilst I work from home. 37mbit speed tests steadily declining to 2-3mbit over the afternoon and evening. Not fit for purpose.
I did laugh when the CS rep felt at pains to make a point I won't get the free gift.

Interesting they use sync speed not throughput as a measure of performance for their Speed Guarantee

https://www.vodafone.co.uk/broadband/guaranteed-speed