thanks.... im glad you found away out.

i was released FOC, i installed another broadband and set the Vodafone as a backup, the way i was going was if i am paying for it i want access to it, though i really didt know how bad it was until the new service was installed

now if i can get a CUPID code out of them.. (according to vodafone they dont give them out)

well done...

it could take 18 month for the issue to be resolved, though this is what i was told in October.

i have been and retested some of the speed test servers i posted results from, for example BT lancs i just got 220 mbps so its not the test server, also the vodafone servers i can access all return speed above 100-200mbps

the best thing i did was move to a new provider.

In reply to a post by copex:

it could take 18 month for the issue to be resolved, though this is what i was told in October.

I wonder if the October issue was lack of local capacity, as they didn't admit to having a core fault until early February - not that they seem to have mad any headway in improving the service.

Well im no longer a customer of Vodafone they finally released me from my contract today my phone line moved to a new provider...

In reply to a post by copex:

now if i can get a CUPID code out of them.. (according to vodafone they dont give them out)

Bit of a late comment but they're fairly public anyway.

Depending on how your number was moved or hosted, it should be one of the following

007 Vodafone
013 Cable & Wireless Vodafone
026 Vodafone ex Energis
028 Vodafone Thus
066 Vodafone Misc
170 TalkTalk Vodafone aquired
225 Vodafone No descr

https://www.telecom-tariffs.co.uk/codelook.htm has similar data too.

Matt

it was 001 as the line was installed by openreach.