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Standard User mbames
(committed) Sun 15-Dec-19 13:44:45
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superfastpromotions.com (Google Nest Hub Max)


[link to this post]
 
I'm trying to claim my Google Nest Hub Max think, from the claims website, but it seems to be broken.... has anyone been able to make a claim?

The website (https://superfastpromotions.com/gb/en/claims/vodafonegooglenest/order-lookup), just reports when I enter my Order Number (as copied and pasted from VF order confirmation email):

Sorry, something went wrong
An has error occurred while processing your request. Please try again in a few moments

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

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Standard User mbames
(committed) Mon 16-Dec-19 15:09:53
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Re: superfastpromotions.com (Google Nest Hub Max)


[re: mbames] [link to this post]
 
Different error today....

Apologies but the order number and postcode combination you have provided does not match our records. Please check your order email from Vodafone and try again. If you’re still not able to proceed please complete our manual claim form below.


Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User Tam
(eat-sleep-adslguide) Sat 28-Dec-19 21:42:17
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Re: superfastpromotions.com (Google Nest Hub Max)


[re: mbames] [link to this post]
 
Late i know,. but think the 30 days wait is from when it was installed, not when you ordered.

Tam

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Standard User steve195527
(regular) Sun 29-Dec-19 10:17:59
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Re: superfastpromotions.com (Google Nest Hub Max)


[re: Tam] [link to this post]
 
not sure I would want anything google controlling stuff in my house,they are prob worst company on planet for harvesting user info
Standard User mbames
(committed) Sun 29-Dec-19 16:51:23
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Re: superfastpromotions.com (Google Nest Hub Max)


[re: Tam] [link to this post]
 
I was an existing, renewing customer...

Order has now been accepted by the website, but is awaiting manual verification by the VF goons.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User epyon
(fountain of knowledge) Mon 30-Dec-19 16:12:01
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Re: superfastpromotions.com (Google Nest Hub Max)


[re: steve195527] [link to this post]
 
Pretty sure that's Facebook.

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