Hourly dropouts on Ultra Hub 7

Been having this issue now for about a month and its been reported to Vodafone and they are working on it but I thought to check to see if anyone else has had the problem.

Basically once an hour on the hour I get a 2-8 second net dropout on my Ultra Hub 7. The log was giving this error everytime it happened

[Tr069]TR069 connects to ACS server failed: http error : 401. --check


Now factory resetting the router stopped that message from coming up and it seems to auth fine ( the issue i believe was it was having auth issues ) but the line continues to drop once every hour on the hour. I have confirmed my ONT is fine so its not that and the ultra hub has no issues once the dropout finishes and can hold the connection for exactly another hour.

The only thing thats changed is the month, i've had this issue since the beginning of this month and before that it was 100% stable. I don't know if Gemini is accurate on this but it has said that there have been a lot of reports since the beginning of this month regarding this issue.

Edited by Xaradoge (Sat 30-May-26 15:22:09)