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Standard User TMCR
(member) Tue 09-Dec-14 20:23:41
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Re: SipGate Closing 31/12/2014


[re: ferretuk] [link to this post]
 
In reply to a post by ferretuk:
Really curious now - They seem to be taking registrations again!

Oh yeah - so they are - Curiouser and curiouser, as Alice said smile

Wonder if that means they are not closing the service after all ?

After my own digging around to find a suitable alternative I'm happy to see this...

Virgin Cable (50/3)
Standard User tgold
(newbie) Wed 10-Dec-14 13:13:17
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Re: SipGate Closing 31/12/2014


[re: TMCR] [link to this post]
 
As a test today I just applied for a new account there and was given one together with an 020-3*** **** free phone number.
Standard User Nissemus_UK
(newbie) Wed 10-Dec-14 18:52:56
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Re: SipGate Closing 31/12/2014


[re: tgold] [link to this post]
 
That's strange. It only offers me an 0845 or 0870 number.


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Standard User TMCR
(member) Wed 10-Dec-14 18:53:54
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Re: SipGate Closing 31/12/2014


[re: Nissemus_UK] [link to this post]
 
In reply to a post by Nissemus_UK:
That's strange. It only offers me an 0845 or 0870 number.

It does that if you do not have a UK based IP address...

Virgin Cable (50/3)
Standard User Nissemus_UK
(newbie) Wed 10-Dec-14 19:01:39
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Re: SipGate Closing 31/12/2014


[re: TMCR] [link to this post]
 
But I do have a UK-based IP address!
Standard User Mitchy_mitch
(experienced) Wed 10-Dec-14 20:46:34
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Re: SipGate Closing 31/12/2014


[re: TMCR] [link to this post]
 
This is great news :]

____________________________________________

Huawei B222s-42 connected to ASUS RT-AC68U
http://www.thinkbroadband.com/speedtest/results.html...
http://www.speedtest.net/my-result/3141683986
Standard User Tazz_uk
(committed) Wed 10-Dec-14 20:54:06
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Re: SipGate Closing 31/12/2014


[re: Tazz_uk] [link to this post]
 
Possible good news? Got this today:

Hello,

Thanks for your reply.

I'm sorry but once we issue an account balance refund the account would be closed.

Currently we are investigating options available to us to continue service to all basic accounts holders who actively use their accounts. Clarification via Twitter, Facebook and direct emailing will be made by our UK Product Development team over the coming days.

Best Regards,

BT Infinity 2 Broadband
Standard User TMCR
(member) Wed 10-Dec-14 21:10:02
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Re: SipGate Closing 31/12/2014


[re: Nissemus_UK] [link to this post]
 
In reply to a post by Nissemus_UK:
But I do have a UK-based IP address!

Their system thinks otherwise. If it only offers 0845 or 0870 then that's their system responding to geographical limits.

Virgin Cable (50/3)
Standard User TMCR
(member) Wed 10-Dec-14 21:14:50
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Re: SipGate Closing 31/12/2014


[re: Tazz_uk] [link to this post]
 
In reply to a post by Tazz_uk:
I'm sorry but once we issue an account balance refund the account would be closed.

Seems a reasonable answer but brings into question the logic of having an available balance, telling them by default that you DO want the account to stay active ?

In reply to a post by Tazz_uk:
...continue service to all basic accounts holders who actively use their accounts.

Now that's more like it - use it or lose it. If a number is called at least once a month then it should stay alive. Any that get zero calls could be culled.

Virgin Cable (50/3)
Standard User Tazz_uk
(committed) Wed 10-Dec-14 21:27:40
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Re: SipGate Closing 31/12/2014


[re: TMCR] [link to this post]
 
It was based on me asking for a refund. I am an active user who has credit that i wanted back if they were to close.

BT Infinity 2 Broadband
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