PSTN to digial tovice

Hoping for some help as something I've not experienced and do not know the answer.

Friends elderly Grandparent at 100+ has recieved letter from BT about digital switch over, has no broadband or no interest, just the phone line, what are the options and how does it work?

I've yet to see the letter and all I have been involved with it broadand so its no issue but not sure on this one, anyone been through the process?

BT Openreach will supply a box which will connect to the telephone line and has a phone socket to which the home telephone wiring should be connected to instead of the incoming telephone line. The box needs mains power.

I suggest you read this.

So they are supplying a router to connect the phone into but with no internet is what your saying?

I would contact BT and say you don't want to change. You have until December 2025 to make the move and there's no point making things complicated for no reason.

In reply to a post by MattL:

So they are supplying a router to connect the phone into but with no internet is what your saying?

Effectively yes

In reply to a post by jpm:

I would contact BT and say you don't want to change. You have until December 2025 to make the move and there's no point making things complicated for no reason.

If everyone had that attitude we would have total gridlock. If no valid blockers then the end user should be migrated.

Normally yes I would agree, get moving. But this user is over 100 years old. There's not a particularly sensitive way to put this but they might never need to migrate off PSTN, and minimising disruption would be my priority.

In reply to a post by jpm:

Normally yes I would agree, get moving. But this user is over 100 years old. There's not a particularly sensitive way to put this but they might never need to migrate off PSTN, and minimising disruption would be my priority.

I understand where you're coming from, hopefully they are a very young 100+

I think it's also worth seeing what happens - I imagine phone line only customers being pushed to £25+ broadband packages will attract negative press and I wouldn't be surprised to see changes being made such as allowing geographic numbers to port to SIM cards to be used in fixed access terminals.

In reply to a post by jpm:

I think it's also worth seeing what happens - I imagine phone line only customers being pushed to £25+ broadband packages will attract negative press and I wouldn't be surprised to see changes being made such as allowing geographic numbers to port to SIM cards to be used in fixed access terminals.

No, they are being given a voice only package with a router which I believe is locked to VoIP only and no other access. It will certainly NOT be a £25+ broadband package.