TsoHost being closed down by GoDaddy

See also the other threads in the last six months.

All customers are being transferred to 123.reg starting in October 2024. I had intended to check who owns 123-reg but it came out from one of those threads that it does. (I've since checked).

I've been thinking of leaving TSO for some time, because of the messing around since GoDaddy bought them, but been too lazy. They've been changing many things since, too many to go into in detail as anyone with them will know. But now after the considerable recent price rises, with all prices having been ex-Vat for a fair while now against UK norms for their consumer level customers, they whacked prices up hugely for whenever renewals came along.

Now this! And in that other thread it seems that the OP isn't alone in being very unhappy.

Time to switch off my laziness.

I do have a small amount of stuff with what used to be 1 & 1, now IONOS. Perfectly satisfied with them though their current offerings are understandably less good than what I have. At least for now. They are not owned by GoDaddy!

Time to move some to them and perhaps some to elsewhere. Eggs and basket defence.

I got the email yesterday from TSOHost. I only use them for a couple of domain names that I use for email forwarding only (no hosting). I moved to them from 1-2-3 Reg as they had got too expensive and unless things have changed don't really want to move back.

Going to have to decide what to do next with the domains and check when their renewal is due. I just need a domain host where I can forward either individual addresses to specific email addresses or wildcard addresses to a single email address.

I moved stuff around in my OP before I posted it, and managed to lose an important few words. Though they are implied.

123-reg is also owned by GoDaddy.

Any experience of Fasthosts as a domain provider? When you say IONOS aren't as good are there specific things they aren't as good at? Really wasn't planning on moving provider and my domains are currently good until middle to end of next year so question is do I move now to a new provider or ride it out with 1-2-3 reg until they are up for renewal...

Ah! I phrased that badly. No complaints whatsoever.

All I meant was that when I went checking their current offerings after last month's TSO price rises they no longer have the outstanding hosting product I have. Unlimited web space at low cost with a domain of normal choice thrown in!

Not surprising that it's no longer available to order.

Their other current prices looked to be around the general norm so they will be top of the short list when I get round to moving things.

I took it to be able to auto-upload my CCTV camera files as they are produced, without worrying about the space. I don't see the point of home-based recording as the machine is the first thing intruders would destroy or take. Hiding it is a non-starter. Streaming services are just too expensive for me.

You might remember I have a mini-forum set up years ago. That potters along and I intend to add other stuff but the will-power and drive is weak. It's hosted there but its domain (.uk and .co.uk) is registered through TSO so they will be the first obvious moves to it.

Did you read the thread about 123-reg I referred to in my OP. The poster is far from impressed generally, and says they have made it very difficult to leave. Whether that is just because he hasn't needed to move before, (sounds complicated until you've done it once), or whether it really is harder than in the past I don't know.

I forgot, no. I know very little about Fasthosts.

Thanks for your replies, definitely need to look to move out before 1-2-3 take over. Definitely will have a look at Ionos then and see if they can do what I need (I assume that you can have a domain that then forwards any incoming emails either to individual mail addresses or based on wildcards)?

Every domain I have which I use for email has "wild card" permissible before the @. The reason being that every non-personal friend or family member, which means mainly online businesses, gets a unique "wild card" address.

Re forwarding, I use that on a few on TSO where I never need to send from. Just to keep Thunderbird connections less cluttered. On IONOS I do send so that has my standard wild card on IMAP.

Similar forwarding is something I shall be looking at but I haven't checked that facility on IONOS.

Thanks. I took the plunge and started the transfer of one of my domains (one that only I use). If that goes well then I will look to transfer the other domain (that one has emails for family members and so is more a risk and means they may lose emails for a time whilst the move takes place).

I too had the email yesterday.

Moved the remaining ones that I had with TSOhost to Ecohosting with no problems

Oddly, the user-interface with Ecohosting is identical to that used by TSOhost, but looking at Companies House could not see any conection. There again, I could be missing something...

Cheers!

In reply to a post by Ancient_Mariner:

Oddly, the user-interface with Ecohosting is identical to that used by TSOhost, but looking at Companies House could not see any conection. There again, I could be missing something...

It's off-the-shelf webhosting software, many hosting companies use it instead of writing their own portal interface.

Just seen this of which I was not aware. TSOHost was really good in its day before it got taken over, thankfully I moved everything to HostXNow (formerly StableWebs) back in January 2021 and so far they haven't suffered the big corporate takeover nightmare that seems to befall all the good ones sooner or later.

I'm paid up until June 2025, unfortunately. However, two weeks ago I received another email. I had the 123 Reg one and the one about migrating my legacy Vidahost package to a new platform, which they still hadn't done.

They've told me they're cancelling my account and apparently be refunding me shortly (still waiting). Why?

Unfortunately, we were unable to migrate your hosting package. Our migration experts exhausted all options to migrate your hosting package successfully.

We will be turning off the old cPanel hosting platform on 12th September 2024. Your hosting package alongside any websites and hosted applications will stop functioning.

We apologise for the inconvenience this causes.

They even had the cheek to suggest I should sign up for one of their new cPanel packages.

Anyway, it's a blessing in disguise, if I can get my refund.

Not sure what their "migration experts" had trouble with - I've already migrated everything to another provider, which was completely automated and took 5 minutes

Just had a reminder regarding this today, have no intention of being part of No Daddy (as I prefer to call them) so I will look to move elsewhere.

Is the general consensus to keep hosting of e-mails, websites etc, separate from the domain host?

Thanks in advance.

I had a reminder yesterday. I had moved one of my email domains over to IONOS already as a tester (only I use it). The reminder triggered me to move the second domain (which members of my family use) - I was amazed that I put in the transfer and within about 30 minutes was able to go in and setup the email forwarding and it was all working (tested to ensure it had switched over by creating a rule I don't normally have and it worked fine). I am sure I have had experience in the past of it taking days to do a domain transfer, this was incredibly fast.

It does mean I am doubling paying for the overlap in domain registrations but worth it to be away from 1-2-3 Reg.

In reply to a post by ian72:

It does mean I am doubling paying for the overlap in domain registrations but worth it to be away from 1-2-3 Reg.

Any payment you make for domain renewal should extend your current subscription, and not overlap any existing period. Worth checking the expiry date to ensure this has happened.

In reply to a post by Oliver341:

In reply to a post by ian72:

It does mean I am doubling paying for the overlap in domain registrations but worth it to be away from 1-2-3 Reg.

Any payment you make for domain renewal should extend your current subscription, and not overlap any existing period. Worth checking the expiry date to ensure this has happened.

Thanks, hadn't realised that and now I look on the new registrar you are right and it has extended it by a year. I thought it was worth the cost to get out from 1-2-3Reg but turns out it didn't actually cost me anything

In reply to a post by CJT:

Is the general consensus to keep hosting of e-mails, websites etc, separate from the domain host?

Not required. I use Gandi the big french outfit (UK office https://www.gandi.net/en-GB) for my domains, and I host some email with MS365 and run other email and websites from my own cloud accounts. I have colleagues whom use Gandi for email hosting, and have had no problems in 5 years with them.

Nothing other than a satisified customer.

In reply to a post by jchamier:

I use Gandi

Ditto. They also have an excellent API which is useful for scripting things like IP address updates and DNSSEC keys: https://www.gandi.net/en-GB/solutions/api