Which ISP?

I have ditched Free Online, as they were not totally reliable, replacing it with Sky Broadband, which worked for one day, then stopped working, so that is now cancelled, as the service was outrageously poor.

So, where do I go now for

Unlimited Download
Decent speed
But, especially, some access to decent service

frustrated, glynnjones

Price range ?

Are you sure the issue is not with your set-up? As it seems strange that Sky started and then stopped - if it never worked at all I could understand!

Also what's your expected usage per month?

Blue

We went through lots of testing & Sky concluded it was a BT problem.

The BT engineer came (on a Saturday, nice) and concluded it was a Sky problem, at the exchange

Required speed-open to suggestions, but I don't think I need more than 2Mb

Thanks, glynn

Not really bothered-not "free" like Sky, as (it seems to me) free=no service!
Thanks
Glynn

Your 'unlimited' requirement is likely to be the main problem, at least at a price which you may be prepared to pay.

I don't download much-I thought that was less of an issue these days

Shall we say 8?

Thanks, Glynn

In reply to:

---

I thought that was less of an issue these days

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More of an issue these days - with many ISPs throttling/traffic shaping/applying Fair Usage Policies, etc.

http://www.adsl24.co.uk/

Service Peak Allowance** Off-peak Allowance*** Price
Home MAX 3 more info 3GB 30GB

I think it's worth saying that adsl24 are an Enta reseller so the choice of these is varied - if you look at www.dslzoneuk.net you will see the top ISP's according to their customers are Enta resellers - here's the Enta forum and you will find the Enta resellers post of their own accord as Think Broadband does not accord them their own boards.

HTH - Blue

Gosh, really appreciated, but.............is the customer service good?
Thanks again, Glynn

Talking about Entanet here who you can call directly for technical issues....UK call centre with people who know what they are talking about. Sometimes they answer the phone straight away, othertimes you'll be on hold for 10-15 minutes. Just depends how busy they are. I would still say far better than most of the "big name" ISP's though.

Edited by deleted (Wed 28-Feb-07 08:24:26)

I'm not an Enta customer but I believe their resellers are better than most, at least I believe that to be the feeling on this forum.

HTH - Blue

Ps. I'd use one of the top five Enta resellers with some confidence

Edited by deleted (Wed 28-Feb-07 10:47:21)

If you want a good reliable and personable company then IDnet are one of the best. They have definitive packages.

THAT sounds good to me!
Thanks, Glynn