IDNet or Newnet

Looking to migrate away from Zen to save a bit of cash.

My short list is IDNet and Newnet and I accept that I probably can't make a wrong choice. However I'm far from certain about which would suit us best.

Our average monthly download is ~5GB and I do expect good quality customer and technical support and have a stong preference for payment by DD.

I'm particularly interested to hear from ex Zen users about either or ex IDNet users about Newnet or vice versa.

Thanks for your feedback.

In reply to:

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have a stong preference for payment by DD

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I was in a similar position to yourself when contemplating migration last November, with the same shortlist of two - the thing that made me drop IDNet from that list was their inability to accept Direct Debit payments. I don't know whether this has since changed.

Baldur,

No DD is still work in progress. Current estimate is end of Spring, whenever that is (June?). I can however sign up for IDNet lite and set up a SO for what I expect my monthly payment to be, which is a compromise I can live with.

Hi J, I was with NewNet and only moved begrudgingly because of a bundled deal, otherwise I would have stayed - NewNet offer fantastic customer support with solid connections; I'd recommended them any day.

Blue