No problem. It is a bit complicated.
I see you are on a WBC exchange - that's BT's 21CN network and WBC allows up to 24Mbps the same as other ADSL2+ suppliers such as O2/Be. (O2 publicise it as 20Mbps but that seems to be because a line that can go higher than that is rare - I believe O2 actually lets you go higher if you can. But
you can't!).
So you could have the 11Mbps from ADSL24 as well as from O2/Be.
Given that, the profiling system becomes important.
This table might help explain what I mean. If your connection/sync speed is between the figures in the left-hand two columns, your actual maximum speed is limited to the figure in the right-hand column.
ADSL24 is subject to that table. O2/Be are not - you just (normally) get 80% or better of your connection speed. A very important difference is that if for any reason, and there are many, you ever sync below a profile boundary on ADSL24 then your profile drops immediately. Then it can take up to 5 days after you get your normal sync back for the profile to rise accordingly

.
On O2/Be as soon as you sync higher then your actual maximum speed rises immediately.
You don't have this problem at the moment on a fixed speed line, but your actual connection speed is 2272kbps. Once you are on a Rate Adaptive line which you will be, your connection speed depends on the electrical/electronic noise levels at the time you connect, and these vary considerably over 24 hours. Noisy at night so a low sync, less noisy in the day so a high sync.
If you have a high sync it usually stays the same even at night. Unless the noise gets too much, then the connection drops and your router re-syncs at a lower speed to cater for the extra noise. Thunderstorms are very good at causing a loss of connection and a very low re-sync, but that is an extreme case. To get a high sync back you have to cause a re-sync yourself preferably in daylight. That's when the profiling or non-profiling systems make the difference.
All a bit long-winded, but I've tried to be as non-technical as possible. Hope it clarifies things a bit.
Bob: Demon dialup >> Freeserve dialup >> BT Broadband >> Prodigynet >> Newnet >> O2 Standard.
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