I am with TalkTalk and love their service. If you are having problems with your service then i suggest you visit www.talktalkmembers.com and register to their forum. Here, you can get support from staff who regularly visit.

What information is Phorm 'recording / analysing' about me? Is it my name, my address, my IP, my browser, my operating system?

Websites that use Google Ads and Google Analytics, such as Think Broadband, are collecting more information about me than Phorm every time I visit.

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I like the opt-out method;
1. Know the system exists in the first place.
2. Know it's possible to opt-out.
3. Know where to go, to get the opt-out cookie.
4. Download said cookie.
5. Remember that if you clear your cookies (which most of us do, from time to time), you'll be automatically opted back in, and have to repeat the whole process.

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You just click the 'opt out' or 'opt in' button on the invite page. Not hard, even for certain people who like making things up.

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..........The whole document, if genuine (and there's nothing to suggest it's a fake), is very hard to defend - even by certain people who think the sun shines out of BT's bottom.

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And we haven't even got to the Government's "Central Database" as outlined here:

http://www.guardian.co.uk/uk/2008/dec/31/privacy-civil-liberties

I was merely pointing out that there is no opt-in/opt-out facility wrt to the collection of information about your usage. So your line of argument in this sub-thread is invalid.

I have no doubt you know the answers to your own question that you have just posted in reply, so stop trying to confuse the issue and/or divert attention from my point.

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You just click the 'opt out' or 'opt in' button on the invite page.

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Why are you repeating something you know to be incorrect?

http://www.phorm.com/about/faq.php

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When you opt out -- or switch the system off -- it's off. 100%. No browsing data whatsoever is passed from the ISP to Phorm. We should be clear: the Phorm servers are located in the ISP's network and browsing data is not transmitted outside the ISP. Even if you are opted out, websites will still show you ads (as they do now) but these will not be ads from the Phorm service and they will not be more relevant to your browsing.

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... No browsing data whatsoever is passed from the ISP to Phorm. We should be clear: the Phorm servers are located in the ISP's network and browsing data is not transmitted outside the ISP. ...

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Can't you see the contradiction in that statement?

this has gone from a 'which broadband provider' to discussion about phorm. any chance we could get back on track?

As happens to many threads, but fortunately the OP got his answer here some time ago , except I forgot to put in a caveat about possible significant changes to Entanet in the immediate future.