Even odder the down FECs and impossible local error seconds in under 2 minutes uptime. Looks like all stats except error seconds are being reset I suppose.

To rento Not much use editing your previous post (EDIT: I do have filters plugged in for the alarm and sky) at 11:40 when you posted again at 11:36 . Unlikely anyone would see it unless you also edit the Subject to draw attention to it. I only saw it when I went to compare stats and even then nearly missed it.

We could do with more info about how the burglar alarm is filtered. Are you sure it is being done properly - into a normal filter is no good.

Sky boxes are well known to need double filtering quite often. A single filter sometimes isn't enough.

You seem to me to have definite problems at your end. Even so, the exchange name could help as well. How long have you had the Sky box and burglar alarm, well before the problem started or around the same time?

Hi Roberto

I have normal filters for both Sky and the alarm. What kind of filters should I use for the alarm?
As for the Sky box are you suggesting to chain a couple of filters?

Besides the test plug on my master socket seem to give slightly better values ( ? ), should I change the plug or is this to be expected?

To be honest this has always been my setup. I have lived with this kind of performance all this time, lately I have been getting a few disconnections and speed issues but I thought this is all I could ever get on my line.

My Exchange is Flitwick and I live 1.9 miles ( google maps directions ) away from it


Thanks

In reply to a post by rento:

Can you get Virgin cable were you are, you'd get far better performance from it.

Nope. I am not in a FC area.

I'm not an expert on the burglar alarm stuff, but IIRC it should be filtered at the alarm end by made-for-the-purpose filters, and wired into the back of the faceplate, if not the main hidden BT connections).

It does sound as if this setup could cause trouble.

So yes, chain a couple of filters for the Sky box, and for now if you have enough filters do the same with the alarm.

We need to see if we can reduce those errors as that is almost certainly most of your problem. Even if there is an external fault it will be hard to prove without eliminating the internal stuff.

Though I'm surprised the alarm didn't trigger an alert as it would have been disconnected by removing the faceplate. Or do I misunderstand you? (That's why it should be wired to the main connections).

Also start a new thread in (I suggest) General Broadband Chatter and specifically ask about the way the alarm should be wired and filtered. There are people around who will know far better than me, who won't necessarily see this thread.

Thanks for the exchange info. Nothing new to add because of it, but it has removed other thoughts from my mind.