It's ok

Home/Office on the product page at up to 8Mb only (BT-based).

Pro tab is LLU only... but yes, the table isn't fitting any more hence the need for something slightly bigger.

The interest and take up has been great. So the new site will be live, soon. For now, that table will do but i'll have a look at altering the line up just in the interim.

Matt

In reply to a post by xilonet:

In reply to a post by RobertoS:

Got it !

So one is C & W and the other is ...(Be?).

Tiscali Wholesale.... although most people would run a mile at the first word, their 2+ offering is very good and we've connected a handful of users over the last 2-3 days with sync speeds in excess of 19Mb but the plus is their Annex M option which also performs well.

Although their direct product offering might not be amazing from the reviews on here... it isn't to be confused with their wholesale offering.

Funny you should mention Be though - as we're testing them currently within our provisioning systems, so it'll be another option to add to the mix.

Matt

It does sound very tempting indeed... food for thought!

Hey what do you make of Tiscali Wholesale support by the way?

They used to be in Milton Keynes and then moved offshore... and turned into a disgrace! Next time you speak to Laura at MK say hi!

There are some serious holes in Tiscali Wholesale's operation however - e.g. I've seen customers get support from Tiscali Retail support when they aren't provided by Tiscali Retail.

Have Tiscali fixed the problem with their DSLAMs not working properly with 3Com Office Connect and ZyXel Prestige routers yet?

I get very close finding a resolution before my ex employer drove me to walk out the door...

...I still get cold shivers when thinking back to having to call Tiscali Wholesale Support.

Edited by deleted (Fri 04-Sep-09 15:40:20)

Hey what do you make of Tiscali Wholesale support by the way?

Have Tiscali fixed the problem with their DSLAMs not working properly with 3Com Office Connect and ZyXel Prestige routers yet?

2nd line is good. Make of that what you will.

Not noted any problems with ZyXEL kit... not had any reports from 3Com users though. Most of the routers recommend for 2+ are Speedtouch/Vigor/Netgear.

Matt

You'd go on the C&W network anyway with LLU availability wouldn't you IZools?

You won't regret it

Hi,
We advertise in headline upto 1mb upload speed, as it helps manage expectations, but we let the line run as fast as it wants to.

Again, now I see what you are doing. However the link in your sig goes to the Pro page so that looks like all your products.

OK ok I have two last questions then and I'll be placing an order with either Viva or Xilo

> What chipset do the C&W DSLAMs use?
> What's the lowest Target SNR you can set, 3.0dB or 6.0dB?

Sorry for the confusion. The page has layered tabs - so that no reload is required just like with some of our other pages.

We will see what we can do about it though, as promised in my last message.

I've just noticed that Vivaciti and Xilo don't swallow the migration charge.

Interesting. Now, if I were to get back to BE I'd have to migrate to IDNet first anyway; so if I was with a WBC provider like IDNet, would migration be free? Are Xilo and Viva suggesting a migration fee only because I'm with an LLU provider at the moment or would it be applicable anyway?

If it would be applicable anyway the decision to move to BE is very clear cut indeed which is a real pity because I was hoping to give this C&W LLU a whirl.

Ah well, c'est la vie

In reply to a post by izools:

Are Xilo and Viva suggesting a migration fee only because I'm with an LLU provider at the moment or would it be applicable anyway?

I can speak for us.. and it's the case regardless of where you come from; LLU, BT or even a new provide.

Matt