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Anonymous
(Unregistered)Tue 10-Aug-10 20:26:30
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Looking for new ISP


[link to this post]
 
HI,

I'm looking for to replace my current provider for a new one. I download around 100GB a month but as of this year my speed has been dropping Im on 1.5Mbs at the moment down from 4Mbs and I'm only about 1miles(maybe less) away from my exchange http://www.samknows.com/broadband/exchange/SWMU

Can you guy recommend one for me.
Standard User RobertoS
(legend) Tue 10-Aug-10 22:37:54
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Re: Looking for new ISP


[re: Anonymous] [link to this post]
 
On a non-LLU'ed exchange like that your choice is very limited for what non-LLU ISPs regard as a very high usage. However if you can schedule a lot of it into night-time there are several possibilities.

It would help a lot if you tell us your current ISP and package. Also how much you pay them and whether that includes the line rental or if that is separate.

It may be an ISP where this sort of slowdown is expected, or it may be one where it would be very unusual. If it's one of those the cause is more likely to be some sort of fault, and moving to another ISP wouldn't help.

In either case, please could you do two things to help us help you?

The easy one is to run a BT Performance Test and post the full results.

The slightly more difficult one is to find and post your line stats from the router. See here for help. Even if you can't find the full stats, the connection/sync speeds, attenuation and noise margin (SNRM) figures give us most of what we need.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Anonymous
(Unregistered)Wed 11-Aug-10 17:19:19
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Re: Looking for new ISP


[re: RobertoS] [link to this post]
 
thanks for the reply sadly Im away till next week so i can not get the information at the moment but i do know I am on AOL silver package (£20 per month package) which i have been using for around 6+ years


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Anonymous
(Unregistered)Wed 11-Aug-10 17:27:14
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Re: Looking for new ISP


[re: Anonymous] [link to this post]
 
oops I'm on the gold package not silver
Standard User RobertoS
(legend) Wed 11-Aug-10 20:06:48
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Re: Looking for new ISP


[re: Anonymous] [link to this post]
 
Well AOL are one of the ones that have a bad reputation.

I think this comparison will give you the general picture.

But we still need to see the BT test when you can, and line stats if possible, in case there is an actual fault somewhere. Or whether the line looks great and AOL are to blame.

If the line is OK, Plusnet may fit the bill with an unlimited night spell. They do have this strong traffic management during the day though.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.

Edited by RobertoS (Wed 11-Aug-10 20:11:00)

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