Utility Warehouse who is the ISP

I'm currently with o2 for broadband only but Im looking around for a Broadband plus phone package. As well as sticking with o2 I see the Utility Warehouse offers a deal which looks attractive. However, my question is. As there is no ISP provider listed here called Utility Warehouse who actually provides their broadband

Cheers
Bob

A variety of providers, i.e. who ever will do them the best deal on an exchange.

Tiscali, now Opal, now TalkTalk Business selling wholesale is most likely, but probably also some Cable and Wireless.

I had a search about and found these reviews on the company does not make for good reading

http://www.reviewcentre.com/reviews119678.html

> Utility Warehouse offers a deal which looks attractive.

Attractive in terms of features or price?

If price, ask yourself: how many corners are they cutting to offer this price?

Consider that the rumoured lowest-tier wholesale costs for WBC service are around 25UKP per month and LLU start somewhere in the mid-teens. If this ISP is offering lower prices than those then they're playing you.

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Broadband Cynic

Thanks guys for the feedback. As o2 are increasing the charge for my current service I thought I would take the oportunity of looking around for an alternative but this time to include line rental and anytime calls. Pricewise UTW looked attractive as was the feedback in the current Which magazine. The replies to my original post show otherwise. Since becoming an o2 user my download speed over the past 12 months has averaged out at about 6mb and an increase in price with no obvious benefits to me had made thinking about moving on
Be offers a similar package at a cheaper price point but when taking into account line rental and calls works out about the same were I to stay with o2 but add the phone
Another alternative is BT but feedback coupled to an 18 month contract is a real put off
Regards
bob

Have you checked if anybody has unbundled your exchange. Samknows is the place to go.

I have just switched to Sky - activated last night. So far my speeds are 10 times what I was getting for the last month of so from Freedom 2 Surf (back to what we USED to get get from F2S).

I am paying £7.50 for the broadband and £16.50 (IIRC) for the phone including anytime calls.

So far so good but obviously it is very early days.

Thank you Nicky I had not considered Sky although I do have a Sky TV package. My exchange Wallsend provides my existing o2 package which is LLU supposidly. I worked through the Sky website and a check on my line stated speeds I should get between 10 and 20mb when BE and others state 6mb which is what Im getting now Irrespective of who I go with there are savings of plus £250 available by combining Broadband Line rental and anytime phone. Its just a case of who can provide the best Broadband service
Regards
Bob

I used to regularly come across a cab driver that fancied himself as a wheeler dealer and used to hawk this along with holiday lets.

I asked him this question and he couldn't answer me but would just say they are 'award winning' (I didn't ask whether that included a wooden spoon). so I never switched but have learnt that quality is more important than price which is why I now use Zen.

In reply to a post by blinkbonny:

Thank you Nicky I had not considered Sky although I do have a Sky TV package. My exchange Wallsend provides my existing o2 package which is LLU supposidly. I worked through the Sky website and a check on my line stated speeds I should get between 10 and 20mb when BE and others state 6mb which is what Im getting now Irrespective of who I go with there are savings of plus £250 available by combining Broadband Line rental and anytime phone. Its just a case of who can provide the best Broadband service
Regards
Bob

If you post your full line stats from the O2 Box, see here for help, we can tell if you are on LLU with O2 which is probable, and also tell fairly accurately your maximum possible speed. The others are all estimates from a notably unreliable BT database.

Whatever you do, do not go for an O2 broadband and phone bundle. That would mean having one of the new O2 broadband packages which are in almost all respects far inferior to the one you are on.

In fact be very careful about any bundle. Few give you much price advantage once you look at the addons like Caller Display and 0845 free/chargeable, and the ones that do are usually full LLU so a pig to migrate away from if you want to.

Sky came out on top on the calls stuff. Caller display was free (though you must ask for it when you sign up) 0845 numbers are extra but 0870 numbers are included and there customer support calls are included.