I'm thinking of moving (in the next day or two) from O2 to Orange and I'm posting to collect any feedback you may have.
I am not very techno by the way.
It's been prompted by a couple of things, mainly Orange's offer:
- £19/month for line rental, broadband & free evening/weekend calls (18 month contract)
- £150 cashback through Quidco (+£20 HMV voucher)
- Unlimited downloads, no fair use policy (that's what they said!)
At the moment I pay £13 to O2 each month, plus standard line rental to BT
When I moved to O2 (about three years or so back) I wouldn't have touched Orange with a bargepole but apparently they are better than they were?
I'm on the Lytham exchange, so line speeds should be pretty much the same? Currently I speedtest around 13-14Mb
I've been happy with O2 speed and support, although I've had problems with intermittent disconnections, needing hard reboots (and factory resets on occasion) although things seem to have improved in recent weeks/months. I also have a persistent problem with certain aspects of online gaming which seem to be particular to O2 and defeated investigation. I was hoping that the router which Orange use (a Netgear DGN1000 apparently) would sort the latter out but recent reviews of this router on Amazon are awful, particularly with regard to its wireless performance. Apart from needing to connect two PS3s wirelessly, we've got a whole range of phones, gaming devices, computers and whatnot that depend on wireless connection. I don't want to save a few quid and end up getting it in the neck from my wife and kids every day because the thing doesn't do the job!
Any words of warning or encouragement gladly appreciated!