In reply to a post by XRaySpeX:

In reply to a post by RobertoS:

Were you on LLU with Orange before they passed it over to BT Wholesale? I'm wondering if there may be a problem with retaining your existing phone number if and when you move the line rental.

I don't see this as an issue. Orange were never Full LLU; lines were always WLR. No reason to lose phone #.

It never occurred to me that they didn't do full LLU.

All that was worrying me was that if it had been installed as an LLU line the number may have had restricted transferability, even though it would in any case by now have inevitably been on WLR.

Stats look a little suspect. Nothing to worry about though.

When was the last time you restarted the router? Have you noticed any slowing down from how things once were?

Haven't restarted the router in... I don't know, months, but it's fine. Same speed as ever, around 8.5Mbps at my computer. When I first had the contract it was 'as fast as your line will go' and I used to get about 12Mbps, (this is nearly two years ago mind), since then I am now on a different exchange, and also Orange changed my contract (and put up the price a bit) to a 10Mb contract.

I doubt it was legal to just change the terms of the contract in the middle of it but whatever.

But yeah, it's generally 8-9Mb which it is now. What's odd on the stats? We have seriously old and dodgy looking cabling on our building, a phone line creeps up the back of the building and goes into a black box and then about 30 or so wires shoot out of it like a spiders web to windows all over the building. I'm sure it's normal but it looks dodgy! Nothing's nailed to the wall either it all just flails around... random.

Charlie -

I suggest a single restart of the router . I would expect 12Mbps or thereabouts to be possible.

There's a figure not shown, which is the connection speed. That's probably in the normal GUI. The attainable of 12100kbps is low for the attenuation of 34dB, probably caused by the high noise margin of 11.1dB.

If you do a restart, please take the stats again immediately afterwards. The noise margin at that time is important, and it can vary all the time from then on. If that is 12dB then we have the beginning of an explanation.

Back to the line rental. From what James and XRaySpeX have said, particularly re you giving notice to Orange, I think there'll be no problem. You certainly need to be careful what you ask Orange, as it isn't beyond their incompetence to put a cancellation/cease on it from you asking about them .

I'd do it all from the new ISP/line rental side and give notice once the broadband has gone across and the new has been rental ordered. As James suggested.

Ok, restarted and now the full stats, probably including the connection speed as well Cut it off before as didn't realise there was much crucial down there:

http://cl.ly/063P1o1x2s3q1h2h3A1Z

Like I mentioned my contract with orange is no longer 'as fast as the line will go' (like it was when I opened the contract ahem) but it is 10Mb now, so I would never expect more than that I guess.

As a side note I am getting the same 8.5Mb from speedtest.net as I was before the reboot.

Thanks also for your opinion on how to treat the line rental etc. I will not say anything to Orange until it is all switched over!!

Charlie -

Interesting. (And still doesn't have the connection speed). Look in the normal router menus for something like Connection Status or Bandwidth.

Any idea why they capped it at 10Mbps? Did you have a lot of errors when it moved from LLU? (That's if it was LLU).

It's just that the 12Mbps product from ADSL24, although it should give better than you have now, will have a maximum real download speed of about 10Mbps. The more expensive 24Mbps one should give approaching 12Mbps actual, with more possible if the error rates are low. That's because they can reduce the connection-time noise margin in appropriate cases.

All I can find is a summary that says:

This information reflects the current status of your DSL connection.
Line Rate - Upstream (Kbps): 952
Line Rate - Downstream (Kbps): 10115

I presume they capped it at 10Mbps so that they can offer me the option to upgrade to a more expensive plan that is up to 24Mbps. I mean, when I signed up with the contract it was an up to 24Mbps contract, then they changed it about half way through to a 10Mbps contract... bit cheeky really. But, since I was only getting about 10-12Mbps on the 24, going down to 8-9 isn't the end of the world for me

So, you're saying that if I sign up for the 24Mbps contract I'd probably go back to that 10-12 ish amount? That's interesting, I always presumed that if you can't even get to the maximum speed your contract offers, switching to a higher maximum speed contract wouldn't make a difference! I will keep it in mind.

Charlie -

In reply to a post by charliestyr:

Orange changed my contract (and put up the price a bit) to a 10Mb contract.

There is no such thing! Someone's having you on! Tho' something is holding your Target NM at 12 dB which is worth 2.5 - 3 Megs of Sync Speed.

no such thing as what, the 10Mb contract? This is what is states when I log into my orange account, and under my 'current plan' :

"Home Max - £9.71 a month plus £10.72 Orange line rental (total £20.43 a month), up to 10 Meg speed, wireless router, unlimited usage allowance (fair use policy applies), evening and weekend UK landline telephone calls included."

Originally it was as fast as your line will go, I am certain. Or is that what you are saying does not exist?

But anyway, what about this Target NM you speak of, is that to do with my cabling or, outside stuff etc? Currently my router is plugged directly into the socket on the wall, no micro filter thing in there, would that help?

Charlie -

In reply to a post by RobertoS:

(And still doesn't have the connection speed).

It's below "Path 0/Downstream"