Advice on choosing ISP

Hi all
My brother is thinking about finally stepping into the modern age (still on dial up!)
Can anyone offer advice on an ISP for him?
Currently with BT for line rental
Exchange is Cressington in Liverpool
Doesn't need mega fast and loads of usage allowance, very light usage
Doesn't want to pay megabucks "just for broadband"

My initial thoughts were Tescos- £13 phone/£2.50 internet but reviews seem poor
Plusnet looks OK, similardeal but internet is a bit more.

Thoughts?

Edited by chrimbow (Mon 27-Aug-12 17:18:25)

How much do they pay now for BT line rental?

Tricks like paying for the year in advance can reduce the line rental, and Plusnet should be pretty cheap and reasonable as its a market three area.

You dont have to move the phone line rental unless you want to.

Has he worked out how much he pays for dialup?

My personal pick would be to leave the phone with BT, (he'll feel more comforable there as a first step), and Plusnet Value for the broadband, at £6.49.

Alternatively, what phone package is he on with BT? Perish the thought, but many years ago, in his ignorance, my brother was on dialup and signed up to TT with unlimited international calls. (Wife has family in Australia and it was expensive on BT). Not had any problems, and happy with it ever since.

He hardly uses his dialup as its so slow, he uses the internet when he has to in work which is why he has held off home BB for so long. He just wants to be able to use it at home for very light usage.
Paying about £13/month for phoneline with inclusive off peak

Don't forget he can get the line rental down a fair bit by paying the year up front. On most suppliers these days.

PN would be a good choice for broadband - also if he has been with BT for several years then a good retention deal might be offered ("special discount") if agrees to a new contract for the line rental, or if only free weekend calls are required then an upfront full annual payment might be a good move (caller display etc. would be included.)

Does he have Sky TV? If so their free broadband would be an option. You'd need to switch line rental to Sky and it comes with a 2GB usage allowance.

We have just signed up for 3rd year with BT and use about 5Gb per month of our 10Gb allowance. We have just paid £129 year's line rental up front. We pay about £15 per month for BB and unlimited daytime calls.

We're very happy with speed (around 9Mb) and customer service, we had a couple of problems of our own making and BT call centre fixed them pleasantly and effectively. We would not have left Tiscali but for TalkTalk cutting us off in their great takeover debacle, which has proved a blessing in disguise. So far BT has proved reliable and great value for money.

Looked at BT and the cheapest one on the site is line rental + BB cost at £13 (free for first X months)

Nah, not bothered about Sky/Virgin telly