Phone&Broadband recommendations for Gloucester area, please!

Our ISP provider is currently Madasafish.com and our line rental is with Primus (now NewCall). We'd like to get a single provider, but there are so many horror stories amongst the reviews that it is so difficult to choose one! Usage history is generally under 2GB per month, but now that we have a better laptop, we would occasionally like to view films without a problem. Had a lot of disconnection and "reset your router" issues - don't know whether that is due to the D link or condition of the phoneline. Any advice gratefully received!

Plusnet who actually own Madasafish might be worth a look, light allowances, there is a 10GB one, which would allow for a couple of films a month.

What telephone exchange are you connected to, as that governs who to go with for the best deals usually.

We're on the Gloucester exchange. Broadband choices suggests Tesco / TalkTalk/ Primus on cost alone as the top 3. I was tempted to move everything over to Primus (not sure whether we are on an auto-renewal 12month contract - don't think so, but if we are.....) but they said there would be a downtime for the broadband of around 2 weeks as this is an LLU package and requires work at the exchange. Broadband only recommendation comes up with BE and Plusnet...........

In reply to a post by Cattermole:

Had a lot of disconnection and "reset your router" issues - don't know whether that is due to the D link or condition of the phoneline. Any advice gratefully received!

Changing ISP rarely fixes that, though it can. It is always better to try to get such issues fixed first, even if you want to change ISP anyway.

The first thing we need is the router stats. See here for help.

Having the same provider for phone and broadband makes no sense to me unless it is either compulsory by your overwhelmingly preferred choice for one of them, or you rate the tiny extra convenience of a combined bill above the freedom to pick the best option for you for each service - something which can change quite suddenly.

Consider Orange if your exchange has WBC and you have an Orange mobile phone contract. Having the Orange mobile phone contract gives you £5 discount per month off the broadband price.

https://broadband.orange.co.uk/home

http://www.samknows.com/broadband/exchange_search