So, would that be a recommendation then
Is the real problem not that it's a bad service technically but that the support is terrible?
Have not had a problem with my connection for a couple of years and that was even when I had a Zen Internet ADSL account.
As you said, it was a BT mucking about issue and Zen got it sorted.
Swapped from Zen to Sky for cost saving and it's been fine, connecting at approx 19Mbps.
I'm not a heavy user either, it just concerns me that cutting costs too much could lead to a fall and once signed up to a years contract.....
Edited by dw14 (Sun 13-Oct-13 23:01:57)