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Standard User allie
(newbie) Tue 17-Dec-13 13:28:54
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Who to change to?


[link to this post]
 
Previously with AOL and line was always cutting out.
Switched to O2 on ADSL+2 and broadband has been great, no problems.
Now, i'm not technical at all, but I assumed this was due to change to ADSL+2 and if so, I am keen to keep on ADSL+2 but with O2 becoming Sky will I end up losing ADSL+2 and if so are there other providers who use ADSL+2
Sorry if I am being thick basically I just enjoy using O2 and have no problems and I am worried the change to Sky or any other provider will leave me back with poor service like I experienced with AOL.
Standard User BatBoy
(legend) Tue 17-Dec-13 13:30:07
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Re: Who to change to?


[re: allie] [link to this post]
 
Which exchange?


______________________________________________________________________________________Go_girl!__________________
Administrator MrSaffron
(staff) Tue 17-Dec-13 14:01:15
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Re: Who to change to?


[re: allie] [link to this post]
 
Sky in areas where it has its own network (which is a lot bigger than O2's ever was) uses ADSL2+

So the key is if Sky has their LLU kit your exchange.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User allie
(newbie) Tue 17-Dec-13 14:03:16
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Re: Who to change to?


[re: BatBoy] [link to this post]
 
Milngavie Exchange (Glasgow, Scotland)
Standard User allie
(newbie) Tue 17-Dec-13 14:05:11
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Re: Who to change to?


[re: MrSaffron] [link to this post]
 
is there a way of checking that and seeing what equipment other providers use too? Am I right in thinking ADSL+2 is the best one to be on? Sorry so "green" about this but dont want to end up with poor broadband again.
Standard User RobertoS
(sensei) Tue 17-Dec-13 14:11:48
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Re: Who to change to?


[re: allie] [link to this post]
 
You will go onto Sky LLU, which is ADSL2+. (Not ADSL+2 smile).

Your ADSL problem was probably a fault on the exchange equipment, not the ADSL itself. The move to O2 connected you to theirs, not BT Wholesale's.

Sky also have their own equipment at your exchange so almost certainly nothing to worry about. There's always a slight risk of something going wrong of course, with any change to most things in the world.

If you are getting well above 4Mbps speed on O2, don't worry if it drops to just under 4Mbps at first. That is how Sky handle their "line training". It will rise after a few days to the same sort of level you have now.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Tue 17-Dec-13 14:12:37
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Re: Who to change to?


[re: allie] [link to this post]
 
http://www.samknows.com/broadband/exchange/WSMIL

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 17-Dec-13 14:36:17
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Re: Who to change to?


[re: allie] [link to this post]
 
In reply to a post by allie:
the change to Sky or any other provider will leave me back with poor service like I experienced with AOL.
AOL was not LLU'ed at your exchange and so were providing you with just BTw's ADSL Max and it was probably heavily congested. You won't have that with any LLU provider, like Sky, or those like Plusnet or EE who resell BTw WBC ADSL2+.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(sensei) Tue 17-Dec-13 16:50:12
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Re: Who to change to?


[re: XRaySpeX] [link to this post]
 
He described cutouts, not dramatic slowdowns. So you may be right about congestion, but I think my view regarding the BTW DSLAM is more likely.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User allie
(newbie) Tue 17-Dec-13 17:51:26
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Re: Who to change to?


[re: XRaySpeX] [link to this post]
 
If Sky use their own equipment does that mean l they will be quicker/better than say l PlusNet who share the use BTs equipment along with quite a lot of other ISPS?
Standard User RobertoS
(sensei) Tue 17-Dec-13 18:29:21
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Re: Who to change to?


[re: allie] [link to this post]
 
No.

The BT Wholesale network capacity makes Sky's look tiny, though Sky's is immense. Plusnet ensure their feeds from BT Wholesale are big enough, with daily checks keeping it ahead of customer growth.

If you look at these graphs, the green is the minimum latency on those connections, sampled every second and calculated every 100 seconds. In other words each vertical line represents the average of 100 tests. Blue is the average latency in the 100 seconds, and yellow is the peak.

(21CN is in effect an old and slightly inaccurate term for ADSL2+).

The solid red means the router is switched off. The yellow and blue on the ones I see there just indicate heavy use by the customer - congestion shows as hills at the same time and place on all. We have seen those when they got their forecasts wrong, but they soon sorted it.

You don't need to worry with either Sky or PlusNet.

But PLEASE check your estimate using the address checker I gave you the link to. Best to copy and paste the result here, for opinions on what it says.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Tue 17-Dec-13 18:30:33)

Standard User XRaySpeX
(eat-sleep-adslguide) Tue 17-Dec-13 18:32:56
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Re: Who to change to?


[re: allie] [link to this post]
 
Not necessarily! They both use ADSL2+ but PN & other WBC ISPs will allow the NM to go down to 3dB on stable lines.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 17-Dec-13 18:40:18
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Re: Who to change to?


[re: RobertoS] [link to this post]
 
Cutoffs, schmutoffs! 1 man's router discon is another's 'failed to load webpage'. What matters here is not why AOL was so bad, but that most LLU & WBC ISPs will be superior.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(sensei) Tue 17-Dec-13 18:48:11
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Re: Who to change to?


[re: XRaySpeX] [link to this post]
 
Nope - I'm not buying that.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Tue 17-Dec-13 18:51:00)

Standard User Apprentice
(knowledge is power) Tue 17-Dec-13 19:15:41
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Re: Who to change to?


[re: allie] [link to this post]
 
Who do you have your calls and land line rental with?

Alastair

plusnet
Standard User allie
(newbie) Tue 17-Dec-13 19:52:39
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Re: Who to change to?


[re: Apprentice] [link to this post]
 
BT although not really happy with their planned price increase in January lol!
Standard User Apprentice
(knowledge is power) Tue 17-Dec-13 22:19:15
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Re: Who to change to?


[re: allie] [link to this post]
 
If you go to Sky for BB then you'll have to move your phone (call+line rental) to them as well i.e. full LLU or MPF (Metallic Path Facility)

If moving from MPF back to WBC:- http://www.kitz.co.uk/isp/migration.htm#LLU_migration

Alastair

plusnet
Standard User kamelion
(fountain of knowledge) Sat 21-Dec-13 23:22:49
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Re: Who to change to?


[re: Apprentice] [link to this post]
 
In reply to a post by Apprentice:
If you go to Sky for BB then you'll have to move your phone (call+line rental) to them as well i.e. full LLU or MPF (Metallic Path Facility)

If moving from MPF back to WBC:- http://www.kitz.co.uk/isp/migration.htm#LLU_migration


No they won't. Sky aren't forcing anyone to move their phone line unless they are already with either O2 or BE for their phone line rental too.

BeUnlimited
Bandwidth (Up/Down) [kbps/kbps]: 2,273 / 21,442
Standard User Apprentice
(knowledge is power) Sun 22-Dec-13 08:55:43
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Re: Who to change to?


[re: kamelion] [link to this post]
 
That's good, so does that mean if the OP decided to use Sky for the broadband connection and leave line rental/calls with BT the broadband service would be via Sky's LLU network?

Alastair

plusnet
Standard User RobertoS
(sensei) Sun 22-Dec-13 09:25:17
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Re: Who to change to?


[re: Apprentice] [link to this post]
 
Yes.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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