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Standard User Apprentice
(knowledge is power) Sat 12-Apr-14 18:48:12
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: deleted] [link to this post]
 
Cease charges are still out there to be passed on to end users e.g. BT > http://ipsite.org/1wss

plusnet user
Standard User deleted
(deleted) Sat 12-Apr-14 18:51:51
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: Apprentice] [link to this post]
 
The BT page does not explicitly say that moving to another LLU provider will incur the cessation charge. IMO, it's only plusnet who have twisted the rules and and trying to fob off their customers.

Be very careful, before taking a good looking deal with Plusnet, as there WILL be no way out from paying this cease charge when you try to leave them.
Standard User Apprentice
(knowledge is power) Sat 12-Apr-14 19:33:14
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: deleted] [link to this post]
 
You aren't wanting to cease broadband on your line are you?
You are wanting to migrate to another ISP using a MAC code supplied by Plusnet, if you use a MAC code and migrate away you shouldn't be charged especially as it's not made clear in their terms and conditions (well I can't find anything crystal clear with regard to migrating to LLU providers as opposed to ISPs using the BTw network)

If you are thinking of moving to BT checkout the Topcashback site now.

plusnet user


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Standard User tommy45
(knowledge is power) Sat 12-Apr-14 22:06:08
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: Apprentice] [link to this post]
 
If OP wants to move to a MFP provider such as TT or Sky then the MAC code isn't required /used, But i would imagine the loosing ISP would be made aware of this,
Even if they don't get told, if BTopenreach don't raise a cease charge they shouldn't be charging if they ain't charged , and for the sake of £30.00 or whatever the wholesale cost is to ISP's it wouldn't be worth the hassle to them
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 12-Apr-14 23:42:34
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: Apprentice] [link to this post]
 
In reply to a post by Apprentice:
(well I can't find anything crystal clear with regard to migrating to LLU providers as opposed to ISPs using the BTw network)
Won't this do?
18. If you choose to end your agreement for the service and you do not use a recognised migration process you will be subject to the broadband cease charge as shown in


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Apprentice
(knowledge is power) Sun 13-Apr-14 09:09:19
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
In reply to a post by Apprentice:
(well I can't find anything crystal clear with regard to migrating to LLU providers as opposed to ISPs using the BTw network)
Won't this do?
18. If you choose to end your agreement for the service and you do not use a recognised migration process you will be subject to the broadband cease charge as shown in

So even if the OP gets a MAC code from PN and uses it and moves to an ISP with LLU provision in the exchange this isn't a recognised migration process?
I think that "If you choose to end your agreement for the service and you do not use a recognised migration process" refers to cancelling broadband on the line altogether?

plusnet user
Administrator MrSaffron
(staff) Sun 13-Apr-14 10:22:22
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: Apprentice] [link to this post]
 
Do you mean Full LLU (MPF) or SMPF (shared LLU) the distinction is important if people are wanting to resolve the argument.

My position is simple and I believe Ofcom has similar interpretation, move from SMPF to MPF using a MPF Migrate Order (by gaining provider) should not trigger a cease fee at the wholesale level.

Now some retailers may add their own rules on top of this, but would risk investigation by Ofcom if their rule was acting to distort the market or just plain unfair.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 13-Apr-14 10:33:13
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: Apprentice] [link to this post]
 
In reply to a post by Apprentice:
I think that "If you choose to end your agreement for the service and you do not use a recognised migration process" refers to cancelling broadband on the line altogether?
It does indeed! But the point I'm making is the converse. As this is only reference to a cease charge, it implies that as long as you use a 'recognised migration process' there will be no cease charge to pay.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Apprentice
(knowledge is power) Sun 13-Apr-14 11:05:11
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
In reply to a post by Apprentice:
I think that "If you choose to end your agreement for the service and you do not use a recognised migration process" refers to cancelling broadband on the line altogether?
It does indeed! But the point I'm making is the converse. As this is only reference to a cease charge, it implies that as long as you use a 'recognised migration process' there will be no cease charge to pay.

Yes I agree with that smile

plusnet user
Standard User deleted
(deleted) Sun 13-Apr-14 14:52:05
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Re: Migrating from Plusnet ADSL - avoiding cessation fee


[re: deleted] [link to this post]
 
In reply to a post by koolk:
The BT page does not explicitly say that moving to another LLU provider will incur the cessation charge. IMO, it's only plusnet who have twisted the rules and and trying to fob off their customers.

Be very careful, before taking a good looking deal with Plusnet, as there WILL be no way out from paying this cease charge when you try to leave them.
There is a cease charge when moving your broadband connection from the BT network to a non BT network i.e. LLU provider.

http://www.productsandservices.bt.com/consumerProduc...

EE/Orange is a BT network provider, but I only advise if you are connected to a market 3 exchange. wink

https://broadband.ee.co.uk/home.do
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