Just a bit of info. BT Infinity is BT Retail's product using Openreach FTTC, (Fibre To The Cabinet). Nearly every ISP in the country can sell that, and most do. It doesn't have to be BT itself you buy from.
BT, Sky, TalkTalk, Plusnet are the biggies. Smaller are more personal customer service. For example AAISP, Aquiss, Pulse8Broadband, uno, Zen. Plus 100+ more.
Did the BT site give you a speed estimate? The estimator that uses, but giving more info, is
this one. It won't work with a VM telephone number I don't think, so use the Address Option.
Do not use the pure Postcode option that you did - it is often very inaccurate, for technical reasons.
If you paste the table from that, plus the line above it that gives the exchange and cabinet number, people will be able to comment. Remove your address of course, but we do need the exchange and cabinet number.
You can also have a look using
this map, which when you drill down to your area will show the last three months speed test results logged on the Main Site of these forums.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site -
www.robertos.me.uk. Domains, site and mail hosting -
Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. -
BQM