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Standard User brandscill
(experienced) Wed 06-Jul-16 21:28:38
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Looking for a cheap fibre package


[link to this post]
 
I'm looking to move to a cheap fibre package.

Min 40/10 and ideally inc line rental would like to pay £25ish a month. I almost switched to SSE but jumped out of that sinking ship before the switchover.

Any tips? I know there are a lot of good Quidco offers around but even so some still mean £30+ monthly costs plus migration fees.

Any help would be appreciated. I just feel every decision I go to make (almost Vodafone before SSE) is a wrong one.

There is also a part of me that says, keep paying £31.98 for July/August and then £32.98 for September, October and maybe November and then my contract with Plus Net is up and I could see what the broadband market is like then.

Just annoyed at Plusnet for taking 40/20 and making it 55/10. The guy on the phone laughed and said yeah well it costs us more than we charge you and we're losing money. I appreciate that, it is 80/20 managed down to 40 but they sold me that in good faith.

Plus Net - 40/20

Edited by brandscill (Wed 06-Jul-16 21:34:22)

Standard User professor973
(fountain of knowledge) Wed 06-Jul-16 21:54:18
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
Can't see you getting FTTC plus line for £25 per month, which is not much more than some charge for line alone. Even rubbish 'Free' SSE would cost you that with all their other rip-off charges.
Standard User brandscill
(experienced) Wed 06-Jul-16 22:01:43
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Re: Looking for a cheap fibre package


[re: professor973] [link to this post]
 
£21 no setup fee, so there were no other charges.

Plus Net - 40/20


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Standard User professor973
(fountain of knowledge) Wed 06-Jul-16 22:51:53
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
Well I would not be tied into rubbish like that at any price - Prefer decent price for good customer service, no throttling and no contract tie-in.
Standard User brandscill
(experienced) Thu 07-Jul-16 06:44:50
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Re: Looking for a cheap fibre package


[re: professor973] [link to this post]
 
I totally a appreciate that. I'm at a point in time where I need to save money where possible so I'm considering all the options. If it can't be done it can't be done but I have removed SSE from the list for now. Talking to some others who signed up in the last few days like me it sounds like they're having a real hard time processing all the new sign ups as well. Maybe things will change in a few months.

Plus Net - 40/20
Standard User bob12345
(regular) Thu 07-Jul-16 08:50:38
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
Origin broadband ( resell PN , if not got their equipment in your exchange )
They offer 40/10 equivalent of £ 26.40 a month ( inc line) , 18 month term

Line £ 16.40 , broadband free for 6 month, 12 month at £ 14.99
Standard User ukhardy07
(knowledge is power) Thu 07-Jul-16 10:08:58
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
The cheapest big fibre ISP, which is unlikely to have congestion issues is probably TalkTalk. The others, at a similar price, such as SSE have congestion problems and issues with new orders, which seem to be increasing daily.

£17.70 + £5 for fibre for 12 months. It is only 2Mbps upload which should be fine for Skype calls, online gaming and general email attachments but not ideal for uploading large files e.g 2gb files to a dropbox (which you probably do not do very often).

https://www.uswitch.com/broadband/go/MTYyMDAtMTI0NjU...

The price using the link above is cheaper than the website directly.

Also be noted, Customer Service isn't anything to shout home about.

Edited by ukhardy07 (Thu 07-Jul-16 10:10:17)

Standard User vimto_girl
(committed) Thu 07-Jul-16 10:58:16
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
What retention deal(s) did you get from Plusnet? That should be your starting point for comparison, I guess.
Standard User vimto_girl
(committed) Thu 07-Jul-16 11:51:52
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Re: Looking for a cheap fibre package


[re: bob12345] [link to this post]
 
In reply to a post by bob12345:
Origin broadband ( resell PN , if not got their equipment in your exchange )
Origin use a variety of partners, not just Plusnet, it's a bit of a lottery. They claimed they were moving everyone over to their own network via BTw in 2015, but I'm not sure that ever happened.

In any case, they have the most shocking contractual terms I've ever seen and I do not recommend anyone agree to them.
Standard User brandscill
(experienced) Thu 07-Jul-16 12:49:00
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Re: Looking for a cheap fibre package


[re: vimto_girl] [link to this post]
 
They didn't offer much.

Offered me £10 for 18 months for 40/2 so a worse deal than new customers.

Plus Net - 40/20
Standard User brandscill
(experienced) Thu 07-Jul-16 12:51:36
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Re: Looking for a cheap fibre package


[re: ukhardy07] [link to this post]
 
Don't really want to go back to anything less than 10mb but thanks for the suggestion.

I am leaning towards staying with Plusnet till the end of the contract (November) and assessing the state of the broadband market then.

Plus Net - 40/20
Standard User ukhardy07
(knowledge is power) Thu 07-Jul-16 12:58:06
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
You will not easily get 10Mbps upload for £25 inc line rental unless you choose a provider with known congestion issues where upload is likely to drop down significantly.

Best deal you will find will be around £10 per month + line rental (on a deal for x amount of months before rising).

To keep 20 Mbps upload you will need to get 76Mbps services which will be more costly.

Are you out of contract with Plusnet or not? If not, my advice, wait for the contracts last month and negotiate then.

Edited by ukhardy07 (Thu 07-Jul-16 12:59:11)

Standard User bob12345
(regular) Thu 07-Jul-16 13:24:16
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Re: Looking for a cheap fibre package


[re: vimto_girl] [link to this post]
 
In reply to a post by vimto_girl:
In reply to a post by bob12345:
Origin broadband ( resell PN , if not got their equipment in your exchange )
Origin use a variety of partners, not just Plusnet, it's a bit of a lottery. They claimed they were moving everyone over to their own network via BTw in 2015, but I'm not sure that ever happened.

In any case, they have the most shocking contractual terms I've ever seen and I do not recommend anyone agree to them.


When i spoke to OB this week, they said they have their own network in over 30 exchanges , they then partner with Vodafone and Plusnet

I have not read their contractual terms yet, thought they would be similar to everyone else, what makes their terms worse than others ?
many thanks
Standard User maniac886
(committed) Thu 07-Jul-16 13:32:05
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Re: Looking for a cheap fibre package


[re: bob12345] [link to this post]
 
In reply to a post by bob12345:
In reply to a post by vimto_girl:
In reply to a post by bob12345:
Origin broadband ( resell PN , if not got their equipment in your exchange )
Origin use a variety of partners, not just Plusnet, it's a bit of a lottery. They claimed they were moving everyone over to their own network via BTw in 2015, but I'm not sure that ever happened.

In any case, they have the most shocking contractual terms I've ever seen and I do not recommend anyone agree to them.


When i spoke to OB this week, they said they have their own network in over 30 exchanges , they then partner with Vodafone and Plusnet

I have not read their contractual terms yet, thought they would be similar to everyone else, what makes their terms worse than others ?
many thanks


I signed up to Origin last month and for me they use Vodafone - their service has been pretty good so far. I have had a couple of queries at the evenings on the weekend and they have responded within a couple of hours.

Plusnet
200m to cabinet
72.15MB/s down / 16.03MB/s up
Standard User bob12345
(regular) Thu 07-Jul-16 13:39:28
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Re: Looking for a cheap fibre package


[re: vimto_girl] [link to this post]
 
Are you referring to things under "The customer undertakes:" part of the terms and conditions?
Standard User brandscill
(experienced) Thu 07-Jul-16 16:24:00
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Re: Looking for a cheap fibre package


[re: ukhardy07] [link to this post]
 
Okay thanks for the advice.

I was able to break out of my contract without penalty as they're changing the speed and price. If you think it would be easier to negotiate at the end of the contract then I may hold out for that. Also can access the deals at the time and see if SSE have sorted out their issues.

Plus Net - 40/20
Standard User vimto_girl
(committed) Thu 07-Jul-16 18:51:59
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Re: Looking for a cheap fibre package


[re: bob12345] [link to this post]
 
Hi. It's the terms relevant to price increases, early termination and suspension of service.
Standard User vimto_girl
(committed) Thu 07-Jul-16 19:05:24
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
I hesitate to even call them tips but have you considered:
- BT and Topcashback, seems to fit your requirements
- line rental saver
- Plusnet can I think still pay referral fees even if you leave
- ringing retentions again
Standard User RobertoS
(elder) Thu 07-Jul-16 19:11:46
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Re: Looking for a cheap fibre package


[re: vimto_girl] [link to this post]
 
"Plusnet can I think still pay referral fees even if you leave".

Correct. It requires the account to be converted on leaving to an "email only" account, even though using the email service is not required. It's just a way to keep the account open and with a d/d authorisation. The details of that being used purely to send the payments.

These are sent each time the accumulated credit reaches £5.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59500/14989kbps @ 600m. - BQM
Standard User vimto_girl
(committed) Thu 07-Jul-16 19:19:03
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Re: Looking for a cheap fibre package


[re: RobertoS] [link to this post]
 
Good info. Can you add new referrals?
Standard User RobertoS
(elder) Thu 07-Jul-16 19:46:07
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Re: Looking for a cheap fibre package


[re: vimto_girl] [link to this post]
 
It seems so. Currently I'm not likely to try wink. The payment notification email:-
Dear xxxxxxx

Account username: xxxxxxxxx

Great news - you have made £5 by recommending Plusnet.

This money will take up to 14 days to be paid into your account.

In the meantime, why not recommend more people to Plusnet and make even
more money - you know it works! -
http://www.plus.net/my.html?action=mydiscount_static...

Thank you for recommending Plusnet.

Kind regards,

Plusnet Customer Support


Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59500/14989kbps @ 600m. - BQM

Edited by RobertoS (Thu 07-Jul-16 19:46:43)

Standard User fusen
(member) Fri 22-Jul-16 08:55:24
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
As someone else has mentioned, BT Infinity if you catch them during an offer will match just about the price you ask for.

For he past 12 months I've been with Sky Fibre paying line rental + 7.50 for 40/10 which is around £25 but this was an offer they gave me so I wouldn't leave. my contract

They now won't give me any sort of incentive to stay so it is raising to about 37/month (including line rental) which I'm obviously not too happy about.

BT constantly put deals up on their website and then take them away a week later and very annoingly, today being the last day of my Sky contract BT have ended a deal last night... but it was 10/month for 12 months + line rental but with a £100 cash on a prepaid card offer. If you then add in a cashback amount via the external websites you get back down to around £27 a month.

I've now just got to wait for BT to enable another similar offer before I can get back to cheap internet
Standard User edwin11
(newbie) Thu 25-Aug-16 16:09:24
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Re: Looking for a cheap fibre package


[re: brandscill] [link to this post]
 
Have been waiting ages for Unos Unlimited Fibre Talk and Surf package.Thinking it will never happen in the short term.Looking at Plusnets new offering of £23 for 38 mbps Fibre.Together with cashback makes it tempting.18 Month contract only drawback.
Standard User MCM
(knowledge is power) Thu 25-Aug-16 19:20:17
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Re: Looking for a cheap fibre package


[re: edwin11] [link to this post]
 
18 Month contract only drawback.
Don't forget the limiting upload speed of just 2Mbps, You need to go for their 76Mbps package if you want a decent upload speed (up to 20Mbps).
Standard User ukhardy07
(knowledge is power) Thu 25-Aug-16 23:51:34
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Re: Looking for a cheap fibre package


[re: fusen] [link to this post]
 
Login to your BT site online, where you view your bills. Do you see an option to see your offers?

If I go in there I have 55/10 Mbps for £11 and 76Mbps for £15 + line rental. Both 24 month contracts mind.
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