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Standard User jaydub
(experienced) Sun 16-Oct-16 09:15:51
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Re: TalkTalk Business or Pulse8?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
There is a hefty setup charge for Pulse8 FTTC. £75. Precisely for that idea.

It used to be free but too many people took advantage of that to get onto FTTC then migrated away pay after a month to where they wanted to be without having to pay installation there.

They've reduced this to £49.50 migration cost, which matches the TTB fibre activation cost, although the TTB sales guys suggested this may be negotiable.
Standard User jaydub
(experienced) Sun 16-Oct-16 09:20:28
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Re: TalkTalk Business or Pulse8?


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
I'm with TTB and would highly recommend them:

1) If you go for their 'complete' plan it includes unlimited calls to UK landlines & mobiles, however you can also use this plan on your ios/android smartphone (talk2go app) on up to 5 smartphones so you could save some serious cash on your household (or friend/relative) mobiles by downgrading the minutes purchased and possibly increasing the data allowances though talk2go calls don't use much 3G/4G data when out & about.

2) The 'complete' plan includes up to 4 static ip address free of charge. AFAIK pulse8 charge a few quid each month for 1 static ip address. Landline Voice mail, caller ID, 3 way conference calling etc all come as free of charge on TTB.

3) TTB allow you to pay your monthly bill by credit card online so you can use a CC which offers you loyalty points/rewards/cashback. Obviously this overides the DD you have setup and no DD will be taken provided you make your CC payment at least a few days before DD due date.

4) Yes the 24 month contract on TTB makes you wanna puke on the sofa & throw the cat out of the window. However you're allowed 2 free house moves in that period and more importantly, TTB will let you leave penalty free if they cannot fix any fault within 28 days, even if the fault is down to Openreach. Something to do with a Ofcom Business Broadband ruling which TTB have signed up to.

5) While I wouldn't put their customer support at the same level as AAISP, they are still very, very good and operate 7 days a week from 8am to 8pm. Many of their support staff used to work for a well known Rochdale based ISP so aren't your typical script readers. I guess Mr Tang wasn't paying them well enough wink

Some nice features there. Just not sure how much use I would make of them. We need caller Id, but apart from that most are a nice to have. Might give them a call about their o2 SIM only deals as my daughter is on 02 Simplicity at the moment.

I guess the support staff saw their zen coming from a different direction. wink
Standard User jaydub
(experienced) Sun 16-Oct-16 09:21:27
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Re: TalkTalk Business or Pulse8?


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
Well, That'a fair enough. Best thing is to maybe try Pulse8 and if it does not work out for you then try TTB instead? take advantage of the 30 day contract in the first instance if you need to.

Probably my favoured route at the moment.


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Standard User RobertoS
(elder) Sun 16-Oct-16 09:24:25
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Re: TalkTalk Business or Pulse8?


[re: jaydub] [link to this post]
 
Thanks for that. Their info page doesn't say that so needs to be amended.

Re the "makes no sense not to move the line over", I doubt if there would be any choice. I think their TTB service is MPF only.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User 23Prince
(member) Sun 16-Oct-16 10:15:28
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Re: TalkTalk Business or Pulse8?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
There is a hefty setup charge for Pulse8 FTTC. £75. Precisely for that idea.

It used to be free but too many people took advantage of that to get onto FTTC then migrated away pay after a month to where they wanted to be without having to pay installation there.


I remember that - I edited as the £50 fee was already mentioned above.

Edited by 23Prince (Sun 16-Oct-16 10:18:41)

Standard User keymaster
(committed) Sun 16-Oct-16 14:53:20
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Re: TalkTalk Business or Pulse8?


[re: 23Prince] [link to this post]
 
Hi
What a shame Talktalk business use complete morons at Clearanswer to hound the death out anybody who enters their details in their website.
I would recommend that anybody reads reviews at Clearanswer shaved chimp line before entering your number into the Talktalk business website.
If you read this Talktalk this is the reason I DID NOT use your company.
Key

Edited by keymaster (Sun 16-Oct-16 14:54:10)

Standard User 23Prince
(member) Sun 16-Oct-16 20:08:30
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Re: TalkTalk Business or Pulse8?


[re: keymaster] [link to this post]
 
But I have to question which "moron" didn't untick the option to not have this happen. I never had a call from them and I did untick it.

Edit

All the comments there are on about Orange and then EE. so I'm confused as to why you put it in the Talk Talk section?

Edited by 23Prince (Sun 16-Oct-16 20:10:18)

Standard User keymaster
(committed) Sun 16-Oct-16 20:27:38
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Re: TalkTalk Business or Pulse8?


[re: 23Prince] [link to this post]
 
Hi
because Talktalk business also use them and they called me non stop about talktalk business.
I never noticed box so I must be moron but I wouldnt have minded talktalk calling me - just not these dorks who have a terrible reputation.
seems many more "morons" who did same with Talktalk business and not just EE
Talktalk business and not EE

Talktalk business and not EE

K

Edited by keymaster (Sun 16-Oct-16 20:30:30)

Standard User jaydub
(experienced) Sun 16-Oct-16 20:42:08
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Re: TalkTalk Business or Pulse8?


[re: keymaster] [link to this post]
 
I have had calls from TalkTalk (although the number is a Clearanswer number (although not the one you posted).

I think all I did was put my number in the line checker on their site. Sounds like I need to be more assertive if they ring again.
Standard User Skilty
(committed) Sun 16-Oct-16 21:59:28
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Re: TalkTalk Business or Pulse8?


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
In reply to a post by 23Prince:
TTB here - I can't recommend them enough. The cost of your calls won't be an issue If you get the complete package. Also there is 2 premises moves within that contract so if you do more around it can soon pay off.

I can only speak of TTB tech support which so far has been very good.

https://uk.trustpilot.com/review/talktalkbusiness.co.uk

There is one for pulse8 too I am sure.

Thanks for that 23Prince.

The Pulse 8 equivalent is very dated and only features comments on their web services. Searching Pulse8 on this site gives a much better feel for their service offering.


Joined Pulse8 in November 2015, the initial connection wasn't cheap as I had to have a new line.

Having said that I have never had a bill over £52 per month. My basic package costs £47 with them for called ID and a static IP.

The TTB equivalent is £38.34 a month for 12 months and then £56.34 for the remaining 12 months.

Over a 24 month period Pulse8 are £8 cheaper but I haven't included any calls that I may make (averages £3 a month) including calls Pulse8 are £64 more expensive over the same period.

The one advantage I can see with TTB are the 4 static IP addresses, talk2go app and the fact that the customer service desk is open longer than Pulse8 as far as I can tell.

Can't fault the service from Pulse8, they worked on an issue for two weeks where I couldn't obtain full speed, combination of issue with TTB and then DLM cutting in because of the rebooted modem, replaced modem and so on.

Just be aware that if you try to switch from Pulse8 to TTB you can't for some reason. TTB will try to provision a new line at a cost of £50, they did when I looked into it a few weeks ago anyway.

Would be curious around IPV6 IP addresses as AAISP are giving those out on their offering.

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL - 14ms Ping, Sync ~ 65.78/18.73Mbps - BQM
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