Idnet or Now TV?

Hi, I'm looking to leave my BT Infinity as the contracts up, I can only get a max of 33mbps on my line.
I'm looking for phone and Fibre BB, I've narrowed down my choice to based on price, Now TVs combo package and Idnet'shome broadband.

I'm interested in Now TV because it's no contract, and they have a good offer at present, and I've used the Now TV before and like it's service, I have also chatted to them online and they are prompt and polite. And they offer support till 11PM.

Idnet offers a service that may be faster, it's network is more geared for business so has a lot of redundancy built in, but it only offers email support after hours and at the weekend, and it's a bit more expensive, however it makes a lot of promises about performance.

Is it really going to make a lot of difference on Fibre with these performance promises? I don't care what router I use as I have the Netgear Orbi wireless system (which is excellent by the way).

Both packages are unlimited. I use a lot of streaming and gaming on Xbox and PlayStation.

Has anyone had any experience with Now TV or Idnet Fibre broadband?

The Idnet package is £42.60 a month with no inclusive calls for a 12 month contract.

The Now TV package will be about £31.50 a month under an offer they currently have for 12 months with no contract and the Now TV Entertainment pass but no inclusive calls.

Ive also thought about Plusnet, but they refuse to sell of offer me the up to 70MBPS Fibre package so I can get upload speeds of 10MBPS, and I as a result refuse to accept 2MBPS upload speeds.

Edited by markyr74 (Wed 29-Mar-17 23:02:10)

The broadband part of the NOW TV should be the same as the Sky Broadband service since its the same.

I'd go for the NOW TV bundle and if its not up to what you expect there is no contract and can shift to IDNet at a later date.

In reply to a post by MrSaffron:

The broadband part of the NOW TV should be the same as the Sky Broadband service since its the same.

I'd go for the NOW TV bundle and if its not up to what you expect there is no contract and can shift to IDNet at a later date.

Yeah, that's the good bit about it, my exchange has Sky LLU in it so I presume I'll be linked from there to the Sky backbone? I also had it confirmed that the Sky Q hub will work fine in Now TV, so if I'm fussed about having a possibly newer chipset in the router I could pick one up off eBay for £30 ish, if it makes any difference to connection stability that is.

I also keep seeing people claim the latency on Sky Fibre is really good, is that just the odd case or is it a general consensus on a reasonable line quality?

Generally the case that VDSL2 is better latency than ADSL2+, as for Sky being better than the others, not something I've noticed

Now TV is just sky and will be fine. Should be the same as BT really.

The WiFi on the Now TV router isn't very good, but you know that already I am sure. It will work but not super fast.

Have you spoke with BT retentions?

I don't want to stay with BT really, never use their TV service and I get fed up with the Home Hub restarting every 2 weeks or so, apparently for firmware update checks.

Don't care about wireless as I have the Orbi system, it's the best solution I've ever had, even if it wasn't cheap!

Another thing I noticed is on the quality score on the test results Idnet gets 1 and Sky gets 1.5:

http://www.thinkbroadband.com/news/7650-uk-broadband...

How much difference does that make?

Edited by markyr74 (Thu 30-Mar-17 01:29:09)

IDNet may benefit from a cleaner network and users who make sure things are setup right at their end.

Had Sky prior to my current BT for the TV downstairs and will be someone else in June, and Sky was more stable (the HomeHub issues I suspect) but speeds and qos similar.

In reply to a post by MrSaffron:

The broadband part of the NOW TV should be the same as the Sky Broadband service since its the same.

I'd go for the NOW TV bundle and if its not up to what you expect there is no contract and can shift to IDNet at a later date.

The issuette with this strategy is that IDNet charge £90 for migrating in off a LLU connection.

Hi Markyr74,

Thanks for considering IDNet!

I just wanted to make some clarifications regarding our company and customer service.

We offer technical support via telephone 24/7, sales and account support its from 0800 - 1800 Monday to Friday. You can reach us on free phone 0800 331 7000 and [email protected]

With regards to LLU Import:

If your service is currently on the Openreach network then the Migration from your current ISP over to IDNet is free.

If your service is with an LLU provider, so not on the Openreach network, we would have to import your telephone line back over to the Openreach network to provide you with a service. This import will cost £75 ex VAT if it's from Sky or TalkTalk.

If you are migrating over from Virgin it will cost £125 as a new line installation on the Openreach network would be required.

Kind regards,

Nikos
IDNet Support

Ummmm.

If we disregard Virgin Media Cable and the likes of Hyperoptic, all FTTC uses the Openreach network, and so do landlines. Either via MPF or SMPF.

Do you perhaps mean if the landline is not on Openreach WLR3? IN which case the Openreach charge is surely:-

"Conversion of Local Loop Unbundling (LLU) Metallic Path Facility (MPF) to a single Wholesale Access line. Operative date 01/04/2016 £30.26 + Vat"?