That’s correct there is no dial tone.

Judging by the Uno website they can’t provide a line connection?

Pulse8 want £99 to reconnect the line. Starting to think maybe I’d be better off going with Plusnet in a 12 month contract as the setup fee is far cheaper.

We charge £39.95 for a stopped line conversion. Both the line and FTTC would be on a 30 contract.

Rob

uno £13.50 stopped line reactivation, £40 for new line. Plus Vat of course, like all uno prices.

Sorry, the price quoted was a stopped MPF line conversion. I believe Uno's stopped line price is for restarting a BT based line.

I thought that may be a possibility on the uno site. The conversion cost is immediately below the restart price on the linked page. My main reason for the post was to provide the OP with the price list he had failed to find.

Whether in this case both the £13.50 and the £40 conversion charge would be applied is why I left it to him to ask them. It seems strange to me that asking for a new line would be cheaper than reactivating the stopped one. But Openreach is a strange beast .

So would I have to pay to reconnect the line and broadband?

Also as the line was on Sky, does that mean another charge too?

You might pay for one or both but there wouldn't be another charge for the line being on Sky last (as that's covered in the conversion).

We can help get the line restarted, just drop us a link via our site or give us a call.

Matt

Ahh you’re still at Uno Matt, that’s good You helped me with an awful noisy line a few years ago!

Not really bothered about the landline side of it, got a mobile for voice calls but obviously understand the line has to be paid for too.

Can you see what TT backhaul capacity is like on individual exchanges?

Edited by wolvesmad (Fri 22-Jun-18 13:40:52)

PULSE8

Finally switched over early hours June 22, Initially put on a very conservative profile of 12dB.

Gave them a call 08:35 'phone answered immediately, a few different profiles tried, until the "magic" 6dB appeared.

Has remained very stable, which is unusual for my > 6Km E.O. line, Downstream Atten. at 300kHz: 71.9 dB

I hope all continues well.

TalkTalk Retail do set a high margin unless persuaded not to. I didn't know TT Business did.

Was your margin already high before your migration? It shouldn't have mattered as it should have reset. Unless perhaps you were previously on a TT retail or Business connection. For example, the Post Office.