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Standard User Skilty
(committed) Wed 06-Mar-19 13:23:11
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Time for a new ISP?


[link to this post]
 
So Sky are raising their Sky Fibre Max prices which gives me a get out of jail free card as I can leave (contract ends in May anyway). I might get a new deal, I might not, there is nothing wrong with the service other than I have to double NAT because I have Google Wifi points around the house and Sky use option 61 which Google does not support.

Was looking at my old provider (Pulse8) or TTB, Pulse8 resell TTB anyway so thought it would cut out the middle man so to speak. Only downside with TTB being the 2 year contract.

Wife and I work from home everyday so internet is pretty important for us. Fair bit of Netflix, Youtube and so on.

Any thoughts on other providers? Don't really wan't to go above the £50 per month mark.

Cheers!

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
Standard User jaydub
(fountain of knowledge) Thu 07-Mar-19 16:45:25
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
Happy with IDNet on a BTw backhaul. £48 pm or £528 if you want to pay a year in advance. 30 day rolling contract, whichever payment option you take.

The BTw backhaul works better on my line than TTB backhaul did with both Pulse8 and IDNet and much better than Zen backhaul with IDNet.

The good thing with IDNet is that they do have a choice of backhaul providers and are willing to move you around should there be any issues.
Standard User Alucidnation
(regular) Fri 08-Mar-19 08:14:10
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Re: Time for a new ISP?


[re: jaydub] [link to this post]
 
Sorry for the hijack, but im going to give idnet a call this morning to see what they can offer.

smile


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Standard User baby_frogmella
(knowledge is power) Fri 08-Mar-19 08:56:07
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
In reply to a post by Skilty:
I have to double NAT because I have Google Wifi points around the house and Sky use option 61 which Google does not support.


Use a TP Link router/APs to get around this as TP Link kit normally has DHCP option 60/61 hard coded into its settings, provided you use 'Sky VDSL MER' as the ISP.

FluidOne FTTPoD 330/30 Mbps
Linksys EA9500v2
Standard User Skilty
(committed) Tue 19-Mar-19 17:01:17
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Re: Time for a new ISP?


[re: jaydub] [link to this post]
 
Only downside is the £90 for a move from LLU. I think I have limited to to AAISP on their 2TB home package or IDNet. Checking our monthly usage and we don't go above 1.2-1.3TB ever.

Any thoughts on the pluses and minuses on both of the above?

I am sure Sky will give me a new deal but I have seen my ping drop in the last 14 months and my speed drop by 10mb from when I first joined them. Am I right in thinking that Sky set the noise margin to a minimum of 6db to ensure stability etc?

My line used to get 68-69mb back in the day smile

Cheers

Skilty

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
Administrator MrSaffron
(staff) Tue 19-Mar-19 17:41:55
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
What £90 for a move from LLU?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Skilty
(committed) Tue 19-Mar-19 20:16:22
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Re: Time for a new ISP?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
What £90 for a move from LLU?


According to this page, unless I am reading it wrong.

IDNet Home Prices

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
Administrator MrSaffron
(staff) Tue 19-Mar-19 21:30:21
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
Ah one specific to IDNet

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User NJSS
(member) Wed 20-Mar-19 08:30:17
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
No experience of IDNet.

However, like many others here, AAISP have proved to be excellent in every respect.

NJSS

Standard User Skilty
(committed) Fri 22-Mar-19 11:26:39
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Re: Time for a new ISP?


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
Happy with IDNet on a BTw backhaul. £48 pm or £528 if you want to pay a year in advance. 30 day rolling contract, whichever payment option you take.

The BTw backhaul works better on my line than TTB backhaul did with both Pulse8 and IDNet and much better than Zen backhaul with IDNet.

The good thing with IDNet is that they do have a choice of backhaul providers and are willing to move you around should there be any issues.


Placed the order with IDNet this morning. For the cost of a couple of coffees per month it was worth it and the guy I spoke to on the phone was very helpful and knowledgeable which swung it for me.

One month contract anyway so if it isn't working out will jump across to AAISP...

Will let you know how it goes smile

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
Standard User astanden
(member) Tue 04-Jun-19 13:13:27
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
So how did it go Skilty?

I am thinking of going with IDNET when my current BT contract is up for renewal.

Kind regards

Adam

iMac (Retina 4K, 21.5-inch, Late 2015) 3.3 GHz Intel Core i7 16GB Ram 2TB Fusion drive
iPad Air 2 64GB
iPhone 7 128GB
BT Infinity 80/20 Unlimited
Huawei Openreach VDSL modem/Apple Time Capsule
Standard User Andrue
(eat-sleep-adslguide) Tue 04-Jun-19 14:01:21
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Re: Time for a new ISP?


[re: jaydub] [link to this post]
 
Yup, I've been back with IDNet for a couple of years now. Slightly more expensive option but it's a service that just works and on the rare occasion when you need to talk to technical support they are helpful and informative.

---
Andrue Cope
Brackley, UK
Standard User Skilty
(committed) Sat 08-Jun-19 07:05:35
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Re: Time for a new ISP?


[re: astanden] [link to this post]
 
Hey,

Sorry for delayed response. The switch was delayed by a week but that was due to Sky rather than iDNet. Switch was painless and I saw a jump in sync from around 58 up to 68.3 after the switch.

Couple of times I have called support regarding networking stuff they have been really great.

I think you get what you pay for and as I work from home every single day its the peace of mind that is the important thing along with the quality of their service.

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
Standard User astanden
(member) Sat 08-Jun-19 19:03:35
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
Thanks Skilty

iMac (Retina 4K, 21.5-inch, Late 2015) 3.3 GHz Intel Core i7 16GB Ram 2TB Fusion drive
iPad Air 2 64GB
iPhone 7 128GB
BT Infinity 80/20 Unlimited
Huawei Openreach VDSL modem/Apple Time Capsule
Standard User ukhardy07
(knowledge is power) Sun 09-Jun-19 01:00:50
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Re: Time for a new ISP?


[re: Skilty] [link to this post]
 
What were sky quoting you price wise?

I have the full speed fibre including line rental at £18.99, but I do have tv so they made discounts on the broadband.

Appreciate you moved but... (may help others)

Usually you have to place an order elsewhere eg with TalkTalk using your landline number, once sky see the migration underway and you ring retentions the deals begin to flow. Without an order elsewhere the deals arenít great.

I usually place an order with TalkTalk, get the deal on sky and then ring TalkTalk and cancel the new order.

Edited by ukhardy07 (Sun 09-Jun-19 01:01:57)

Standard User Skilty
(committed) Tue 11-Jun-19 11:45:41
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Re: Time for a new ISP?


[re: ukhardy07] [link to this post]
 
The best they could was £40 with discounts even though I have Sky Q with the 2TB box and movies.

plusnet Fibre > Sky Fibre Pro > Pulse8 Fibre XL > Sky Fibre Max - 14ms Ping, Sync ~ 61.2/18.8Mbps - BQM
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