Found the forum when doing broadband research.
I'm currently in a new build flat with Hyperoptic 150 Mbps service
Their bundled router isn't great, but otherwise the service is very good
For example I'm out of contract, cancelled, and I've been extending my service by a week over live chat. There was a mixup with the termination time (they terminated it at 00:00am last Friday rather than 11:59pm) and I got it restored within a few minutes really over live chat just after midnight when I realised my connection had been terminated. Live chat was a minute wait for so.
Speeds are very good. Paying £28 on a rolling 30 day, no contract basis for 150Mb/s, although getting that deal did take some wrangling.
I've got a new house, it has an inactive phone line. Previous owner used ADSL or FFTC I guess.
Annoyingly I've been slow with my move, and while I can get for example 330 Mbps full fibre because of COVID-19 restrictions that's no longer an option until 1st June currently.
I need a connection ASAP.
So FTTC is main option at the moment, and then switch to FTTP at some point.
I've had neither before. I used to have rural ADSL, whatever was provided by the landlord, and now have Hyperoptic.
Is FTTP a lot better than FTTC?
My new house is a 6 year old new build, so hopefully line quality is decent.
I'd like a static IP address, and a good quality provider.
I do work from home.
I looked at mainstream providers, ruled a number out as they don't provide a static IP, and thought I'd go with Zen.
However Zen isn't cheap for FTTP
I did some more research, finding IDNET, Pulse8, Uno, AAISP etc. but they generally seemed more expensive, and typically don't include a router.
The FRITZ!Box 7530 provided by Zen looks good as I don't currently have a good router, and while I haven't used Voip for my business yet it's something I'd like to do, and the VPN and DECT features look good. I think it even has an answer phone?
I then found Ghost Gamer Broadband:
Which is a sub brand of Structured Communcations I believe, who I believe use AAISP.
They're providing FTTP 330/30 GRADE for £30.79 - normally £43.99
They've been doing 30% off for at least a few months, to gain new business I guess.
So if it weren't for FTTP installations not being possible right now I'd just go with that.
Odd pricing though as their other speeds/packages are pretty expensive and more for seemingly less.
It's £60 setup
Their FTTC 72/20 service is £37.79 inc 30% off at the moment, normally £53.99
Setup is a whoppping £100 though for FTTC
Zen Unlimited Fibre 2 76 Mpbs service is £34.99 per month, £20 setup.
And I can get £30 cashback through a cashback site.
Both provide static IPs
Kurt at Ghost Gamer was quick to respond - think owner manager direct email.
Zen weren't too bad either though, although trying to call didn't really work.
The problem is Zen stated:
This service would require a 12 month contract and that would mean you would have to see out the original contract before a move to FTTP. We are tied in to a contract with Openreach for the original FTTC service, then on the new FTTP service, so we have to implement this policy.
Once the 12 month contract was up, you would be able to move onto the FTTP service and at that point, cancel the phoneline part of your bundle.
So if I go with Zen I'm on FTTC for 12 months!
But with Ghost Gamer I'm paying £100 for FTTC setup, then £60 for FTTP setup, but they will allow me to upgrade mid contract, so after the COVID-19 restrictions are no longer in place I can upgrade to FTTP - with a new 12 month contract.
And that FTTP package is a good price. No guarantee the offer will still be on in a few months though (I've asked if I can have it locked in)
Zen not allowing mid contract upgrades is odd.
Zen's Full Fibre 3 (150/27) is £49.99 per month though.
Any ideas on the best way to handle this?
Perhaps I should just put up with FTTC for a year.
Do you get to keep the router supplied by Zen once out of contract?
And then either upgrade to FTTP with Zen or see what Ghost Gamer or others have to offer.
For £50 a month I'd want a 300+ Mbps service though. Perhaps I've been spoilt by having Hyperoptic. I was on 1 Gbps service for less than that when I first got it.
Apologies for the rambling.
Any thoughts/recommendations welcome.