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Standard User deleted
(deleted) Thu 12-May-11 14:43:04
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Windows 7 latest updates problem


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Has anyone else encountered problems with the latest Windows 7 automatic updates (the ones it does every so often before you switch off your computer)?

Usually it all goes smoothly, but this morning when I switched my laptop on and it seemed to take an inordinately long period of time to boot, then came up with a 'failure to login, restarting' message (or similar). It tried to restart itself but just hung, so I forced a restart in safe mode, which also took ages - eventually THAT restarted itself, and on the reboot it said that an update had failed and it was reverting to before the update.

I've heard from another Win7 user that they had similar problems, is this a bad update?

I can see I've got the Windows Update exclamation mark logo on the shutdown button, which I guess means it'll try again next time I switch the machine off.
Anonymous
(Unregistered)Thu 12-May-11 14:52:11
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
i had this problem this morning, shut down ok but took 10 mins to log back in and even then it said that the update had failed.

I solved the problem by starting the install before i shut down, when it restarted it updated within 2 mins.

ive had this prob b4 and was told on a microsoft forum it was because one update changed something but couldnt complete until the reboot and another update wanted to try to update the same file so they where fighting until the core program decided it had waited long enough and so cancelled them both
Standard User deleted
(deleted) Thu 12-May-11 15:03:36
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Re: Windows 7 latest updates problem


[re: Anonymous] [link to this post]
 
Cheers for the reply, I might try that (running the update before I shut down the machine) and see if it works.


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Standard User deleted
(deleted) Thu 12-May-11 15:17:52
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
I'm running vista on main computer and 7 on a laptop. It did update late last night no problems but will turn it on now to see if their has been any further overnight. Will let you know the result.
Standard User deleted
(deleted) Thu 12-May-11 15:21:07
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
Yes currently updating but seems suspended at 0%. Will see how long it takes to complete.
Standard User deleted
(deleted) Thu 12-May-11 15:27:20
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
Update completed fine within a few minutes. As their was an update late last night and obviously one this morning, Anons explanation could be correct and your system is trying to install both update before shutting down?
Standard User deleted
(deleted) Thu 12-May-11 15:37:16
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
Cheers Speedchaser! Could be. I think I'll try installing the update manually before I shut the machine down tonight. Daren't muck about with it now, as I'm short on time and if it stuffs the machine up I've no time to sit around correcting it.
Standard User iand
(experienced) Thu 12-May-11 19:12:27
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
hae had the same 2 times now. What I have done is an update in control panel and that has worked

IanD
Anonymous
(Unregistered)Thu 12-May-11 20:32:33
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
The latest update I had (W7 Home) took a long time to finish on restart and the progress counter stayed at 0% throughout.

On restart I notiiced there was immediately another update, so shutdown again and let it do it's "thang"! This time the re-start was quicker, the progress counter operated as expected and all is well.

However, in the past I have had the "Update Failed... Restarting.... Update Failed... Restarting..." cycle. I found that by starting in Safe Mode and Restoring my machine to a time prior to the update, allowed my machine to start as normal.

I then de-selected the latest batch of updates from Windows Update and reselected them one at a time, until I found the problematical one and left that de-selected - if you see what I mean...

I haven't had any issues since so guess MS have got their act back together and resolved whatever was causing the issue - probably the cough as they wrote a cheque for £8Bn for Skype!!
Standard User deleted
(deleted) Fri 13-May-11 18:21:15
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
It seems that the safe mode restart sorted it - I shut it down as usual last night, just to see if it would be OK without manually installing the updates, and though it took an age to install the two remaining updates, it rebooted OK this morning.

I'll know not to panic if it does something similar in future...
Standard User deleted
(deleted) Sat 14-May-11 06:52:42
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
I had no end of trouble with Automatic Updates. I switched to manually installing through Control Panel>Windows Update (Win7 Home Premium) and have had no trouble since. I've also read that people who haven't yet installed Win7 SP1 are having hassle updating.
Standard User petsy
(eat-sleep-adslguide) Sat 14-May-11 14:00:11
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
In reply to a post by GeoffB:
I've also read that people who haven't yet installed Win7 SP1 are having hassle updating.


No problems here updating without sp1 installed...
Standard User deleted
(deleted) Sat 14-May-11 14:45:14
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
Glad it worked out. It's a pain when a computers not running smoothly.
Standard User Malwaremike
(member) Sat 14-May-11 14:46:49
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
I think it's the SP1 update causing the problem. Auto updates have been fine last 2 yrs but this one hung in the way described. It seems that the block of four updates caused the problem, load them manually one at a time and I got there eventually with plenty of restarts and configuring between each one. At least restarts are much faster than XP or Vista.

Being non-techie I had to work out manual update, go to control panel -- type update in search box top right -- update status is displayed -- select update history from list on left and you get a list of all updates and whether they have installed or not. Hope this helps.
Standard User Pipexer
(eat-sleep-adslguide) Sat 14-May-11 14:50:02
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
I do updates manually (and have no problems) but what you can always do is allow approx 10 days from the wednesday (UK time) when they are released, giving sufficient time for them to be pulled if faulty.

I've seen that issue once on a Windows Vista machine and that was when I removed power from a machine in the middle of it updating, I think it took about 20 minutes to sort itsself out and it did require a restart more than once.

______________
Zen 8000 Active
Standard User deleted
(deleted) Sat 14-May-11 15:09:44
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Re: Windows 7 latest updates problem


[re: Pipexer] [link to this post]
 
For the record, I read a recommendation somewhere that it's best to install Service Pack updates (hopefully there aren't too many) independently of all other updates. I seem to remember that SP1 came with about 10 other updates that month. I installed SP1 first and the others the next day.
Standard User Chrysalis
(eat-sleep-adslguide) Sat 14-May-11 20:46:59
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
always install SP's standalone if possible and using the offline installer (the large file).

Incidently I have a SP1 machine updated in the other room, it did this month's updates fine. I am updating this one today or tommorow.
Standard User deleted
(deleted) Sun 15-May-11 00:29:10
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
OMG, letting windows do auto updates is like giving a rocket launcher to a monkey blush
Standard User Pipexer
(eat-sleep-adslguide) Sun 15-May-11 10:54:52
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
That is good practice especially on XP but on later operating systems Windows Update will not allow you to install a SP (or any other update) with other updates if they will cause problems. It is incredibly reliable as it has to cater for users who may just switch a computer off at any stage of an update process.

______________
Zen 8000 Active
Standard User deleted
(deleted) Mon 16-May-11 15:02:22
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
In reply to a post by Tox_Laximus:
OMG, letting windows do auto updates is like giving a rocket launcher to a monkey blush


Well, it's a pretty efficient monkey, seeing as I've let Windows do automatic updates for the past 10 years, and this is the first time I've ever had a problem!
Standard User deleted
(deleted) Mon 16-May-11 15:04:20
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
In reply to a post by GeoffB:
I've also read that people who haven't yet installed Win7 SP1 are having hassle updating.


Ah, I think that could have been my problem. I've not installed SP1 yet. I was a bit wary of it, but I guess I should.
Standard User deleted
(deleted) Mon 16-May-11 15:05:50
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Re: Windows 7 latest updates problem - SOLVED


[re: Malwaremike] [link to this post]
 
In reply to a post by Malwaremike:
I think it's the SP1 update causing the problem. Auto updates have been fine last 2 yrs but this one hung in the way described. It seems that the block of four updates caused the problem, load them manually one at a time and I got there eventually with plenty of restarts and configuring between each one. At least restarts are much faster than XP or Vista.


Problem seemed to resolve itself (see my post up thread) but it can't be SP1 in my case as I haven't installed it yet. I thought maybe NOT having installed SP1 was the problem, but maybe it was just a dodgy update.
Standard User Malwaremike
(member) Mon 16-May-11 15:18:28
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
SP1 was one of the four updates which would not auto-install and gave problems of hanging etc. for five minutes, then the computer said Unable to install and self-restored. When I manually selected one by one they installed and worked OK. Sorry being non-tech I can't be more precise.

Auto-update has always worked fine both with W7 since early last year and with XP from 2003 to date. Glad to hear it's sorted, who said that computers save time ?
Standard User deleted
(deleted) Mon 16-May-11 22:18:43
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Re: Windows 7 latest updates problem


[re: deleted] [link to this post]
 
In reply to a post by cblymie:
In reply to a post by Tox_Laximus:
OMG, letting windows do auto updates is like giving a rocket launcher to a monkey blush


Well, it's a pretty efficient monkey, seeing as I've let Windows do automatic updates for the past 10 years, and this is the first time I've ever had a problem!


Sure it is tongue
Standard User Chrysalis
(eat-sleep-adslguide) Tue 17-May-11 03:14:24
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Re: Windows 7 latest updates problem


[re: Chrysalis] [link to this post]
 
hah ok an update.

On this pc not quite so smooth, no idea which update it was but I noticed on this pc it said stae 1 of 2, and then stage 2 of 2 after the reboot (other pc didnt do this).

This pc got stuck on stage 2 of 2 for an hour sitting idle, I then pressed ctrl-alt-delete which gave me the login prompt and after I logged in it said all updates done fine.
Standard User iand
(experienced) Wed 18-May-11 19:47:53
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Re: Windows 7 latest updates problem - SOLVED


[re: deleted] [link to this post]
 
had he same on my pc. Had to start windows update manually and then hay presto. I assume there will be a lessons learned session in side Microsoft on this

IanD
Anonymous
(Unregistered)Tue 31-May-11 22:32:32
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Re: Windows 7 latest updates problem


[re: Chrysalis] [link to this post]
 
Thank you! Hitting Ctrl+Alt+Del got me to a login prompt as well after staring at the same screen for two and half hours. D'oh! Probably could have done that hours ago.
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