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Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 08:35:34
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Images in emails


[link to this post]
 
I run XP, fully up to date and suddenly cannot insert images in emails whereas before, no problem.

OE is set to HTML with the 'send pictures' option set, I can attach images but not insert anything. I have re-installed IE8, scanned for viruses, tried disabling AV (latest Avast) but no go.

I should have mentioned that when I select Insert/Picture when creating an email this brings up a 'Browse' window. Selecting Browse does not show any files to insert!

Any ideas please?

Andrew

Edited by Andrew_W (Mon 11-Nov-13 09:22:17)

Standard User yarwell
(sensei) Mon 11-Nov-13 10:08:11
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
what's the file type filter under the Browse window (if any)

is that the "only" problem - that you can't see the files in the browse window ?

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 10:26:02
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Re: Images in emails


[re: yarwell] [link to this post]
 
Thanks for response.

There is no filter under the Browse window, it just says Alternate text, Layout and Spacing.

And yes, that is the "only" problem, I can't see files in the browse window!

Andrew


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Standard User XRaySpeX
(eat-sleep-adslguide) Mon 11-Nov-13 14:46:03
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
In reply to a post by Andrew_W:
And yes, that is the "only" problem, I can't see files in the browse window!
What folder does the Browse window start in? There can't be any Picture Files in that folder. You need to navigate to a folder that does contain them.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 11-Nov-13 14:53:23
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
In reply to a post by Andrew_W:
There is no filter under the Browse window
Yarwell means the 'Files of Type:' filter at the foot of Browse window.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 14:55:56
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
What folder does the Browse window start in? There can't be any Picture Files in that folder. You need to navigate to a folder that does contain them.

The Browse window is blank, no folder, nada. Some of my pictures are in a folder called errmmm.... "My Pictures" so how please does one navigate to that folder using OE or at least persuade OE to open it ?

Andrew
Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 15:06:53
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
At the bottom of the Browse window are options for Layout/Alignment/Border thickness on the left of the window. On the right it says Spacing/Horizontal/Vertical

At the top 'Picture source' next to the Browse button that doesn't do anything and a Cancel button that doesn't work frown

Don't forget we are talking here about an antique Windows XP and Outlook Express 6 wink

Andrew
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 11-Nov-13 15:10:41
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
Let's clarify, shall we?

When you hit 'Insert/Picture...' you get a Picture (not Browse) window with those Alternate Text, Layout & Spacing as you say. More importantly, at the top, a 'Picture Source:' field and Browse button.

You hit the Browse button and get a Browse window. What's in the 'Look in:' field at the very top and the 'Files of Type:' filter at the very bottom of this window?

EDIT: I'm also running XP & OE6 so I know what I'm talking about!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Mon 11-Nov-13 15:14:24)

Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 15:21:05
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Let's clarify, shall we?

When you hit 'Insert/Picture...' you get a Picture (not Browse) window with those Alternate Text, Layout & Spacing as you say. More importantly, at the top, a 'Picture Source:' field and Browse button.


Correct!

You hit the Browse button and get a Browse window. What's in the 'Look in:' field at the very top and the 'Files of Type:' filter at the very bottom of this window?


I hit the Browse button and absolutely nothing happens!! Hit the Cancel button and absolutely nothing happens. I have to hit the X box to close it down.

Andrew
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 11-Nov-13 15:38:20
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
Oops! Your OE6 seems damaged. Dunno where you can reinstall it from safely, but you can try a Web search.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Mon 11-Nov-13 16:13:43
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
I came to that conclusion yesterday!

I ran SFC (system file checker) with my XP CD. I re-installed IE8 on the basis that OE is embedded in it. Perhaps IE8 is too new?

Andrew
Standard User yarwell
(sensei) Mon 11-Nov-13 22:30:43
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
if you look at a picture containing folder with Explorer and right click using Send to... and select Email does it open up an OE message with an attachment ?

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 12-Nov-13 03:41:25
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Re: Images in emails


[re: yarwell] [link to this post]
 
I understand that OP said in OP he could attach pictures anyway in OE6. It's the insertion of them into body of email that fails.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 12-Nov-13 03:45:33
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
You could always install Windows Live Mail as an alternative or replacement. Its UI and functionality is similar to OE; just its Message Store structure differs.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Tue 12-Nov-13 07:41:21
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Re: Images in emails


[re: yarwell] [link to this post]
 
In reply to a post by yarwell:
if you look at a picture containing folder with Explorer and right click using Send to... and select Email does it open up an OE message with an attachment ?

Yes.

Andrew
Standard User Andrew_W
(knowledge is power) Tue 12-Nov-13 07:43:08
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
You could always install Windows Live Mail as an alternative or replacement. Its UI and functionality is similar to OE; just its Message Store structure differs.

Do not like WLM, tried it before. Want me OE back!!! smile

Andrew
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 12-Nov-13 14:02:15
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
Don't blame you but what needs must!

I've taken to having FF installed as fall back when out-of-date non-upgradable IE8 cannot cope with a site.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Tue 12-Nov-13 17:22:58
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
Stuck my neck out and went for an XP repair as the OE problem wasn't the only issue like System Restore not working !

Got away with it but now links in emails wont open my browser frown Working on that one but all advice welcome smile

Edit: Give in: Why wont links in emails open my browser? (Firefox) (or even IE) Everything that Google offers , no good!

Andrew

Edited by Andrew_W (Tue 12-Nov-13 18:28:23)

Standard User XRaySpeX
(eat-sleep-adslguide) Tue 12-Nov-13 18:45:12
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Re: Images in emails


[re: Andrew_W] [link to this post]
 
Check:
  1. IE: Tools / Options / Programs: 'IE is default Web Browser' or similar for FF
  2. Set Program Access and Defaults: IE & FF are enabled Web Browsers
  3. Win Explorer: Tools / Folder Opts / File Types: HTML & URL Opens with IE (or FF)


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Tue 12-Nov-13 19:55:04
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Re: Images in emails


[re: XRaySpeX] [link to this post]
 
Thanks but already done all that!

Andrew
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