She compiled an email but used the "wrong" account (realising that she was using the wrong account before fully completing it) - hence she wrote it again using the correct account.
However she forgot to delete the "Draft" message &, when she tried to close WLM down, it tried to send it - since she hadn't fully finished it, she was happy that it didn't send.
Unfortunately, each time she now opens or closes WLM, she gets a double-message of asking if she wants to send it (which she says "No") & also that the Send-Routine is in error (with this message having "failed")!
My own experience of Email Clients (I have zero experience of WLM) is that such messages are EITHER left in the Draft Folder OR they are left in a temporary OutBox Folder. This message has NOT been left in Draft & there isn't an OutBox!! Because of this, we have been unable to delete the "rogue" message.
Can anyone advise where it is hidden, so that we can delete it??