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Standard User TLM
(legend) Tue 28-Jun-16 00:25:54
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Windows 7 update notifications gone


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I have set Windows updates to notify me when new updates are available, but to give me the choice whether to download and install them.

This prevents me being inadvertently upgraded to Win 10, for example, or installing huge updates to software I never use.

Recently, it occurred to me I hadn't been notified of any updates to review for quite some time, and I assumed it was because they were at last tapering off.

However, on opening Windows Update manually from the Start button, I'm horrified to find I have not had any updates since April. It has continued to check for them every day, and most recently found some yesterday, but has not notified me about ANY of them, to give me the option to install.

It's not simply a case of the notification icon having gone missing from the task bar, because when I do "customize" to find and restore it, it's NOT in the list of hidden icons that I can put back on the bar.

The notification aspect seems to have stopped completely, whilst Windows Update itself is still running. I can find nothing that lets you separately restart the notifier.

I think I've had this problem before, and got the notifier back somehow, but can't remember how. And it obviously wasn't a permanent fix, as it's gone again.
Standard User RobertoS
(elder) Tue 28-Jun-16 01:15:33
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
Are you using customise on the hidden icons icon, or on the Taskbar Properties page?

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
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Standard User TLM
(legend) Tue 28-Jun-16 08:52:27
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Re: Windows 7 update notifications gone


[re: RobertoS] [link to this post]
 
Edit: On the task bar icon (actually little arrow).

Very occasionally, a wanted icon (not always the updates one, specifically) disappears from the task bar, but can be quickly and easily restored by "customise". However, in this case, it's not in the selection of icons available.

Edited by TLM (Tue 28-Jun-16 08:54:06)


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Standard User RobertoS
(elder) Tue 28-Jun-16 10:22:43
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
This may not work, but in a case where the little arrow when opened up didn't have a lost icon it worked for me:-

Right click an empty space on the taskbar. That opens a popup menu, with Properties at the bottom. Click that. Just over half way down the properties page there is something like "Customise notifications". I forget exactly and am nowhere near a Windows machine.

You should find it in there. Disabled.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59500/14989kbps @ 600m. - BQM
Standard User TLM
(legend) Tue 28-Jun-16 11:14:00
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Re: Windows 7 update notifications gone


[re: RobertoS] [link to this post]
 
Hmmm.

It wasn't disabled, and was set to "show notifications only". Out of interest, I toggled it between that and: "Show icon and notifications", and got the error message: "This notification icon is not currently active. It will be shown next time it is active."

OK, much as I suspected - the notification service isn't actually running, even though the check for updates definitely is. So where do I find it, and how do I restart it?
Standard User BatBoy
(sensei) Tue 28-Jun-16 12:00:29
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
There's a Windows Fixit for this https://support.microsoft.com/en-us/kb/971058

Use the Ginp Formula to determine if your vdsl2 connection is with or without G.INP.
Divide your IP Profile by your Sync Speed and the answer is 0.9669 (with) or 0.9679 (without)
Standard User TLM
(legend) Tue 28-Jun-16 12:09:00
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Re: Windows 7 update notifications gone


[re: BatBoy] [link to this post]
 
Thanks, but: "Troubleshooter couldn't identify the problem". frown

Such a pain - especially when I'm sure checks for updates are still working - it just doesn't want to tell me, and I don't know why. mad
Standard User BatBoy
(sensei) Tue 28-Jun-16 12:28:43
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
The service name is wuaserv if you want to check it's running in services.

Use the Ginp Formula to determine if your vdsl2 connection is with or without G.INP.
Divide your IP Profile by your Sync Speed and the answer is 0.9669 (with) or 0.9679 (without)
Standard User bobble_bob
(knowledge is power) Tue 28-Jun-16 12:29:04
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
Rather than wasting time trying to fix it, cant you just open Windows Update once a week or something to see if there are any? It will still check for you, so wont take long to manually look.

MS very rarely release security updates outside of patch Tuesday anyway
Standard User cheshire_man
(eat-sleep-adslguide) Tue 28-Jun-16 12:44:03
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Re: Windows 7 update notifications gone


[re: BatBoy] [link to this post]
 
Background Intelligent Transfer Service (BITS) needs to be running. See this page which may be helpful.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User TLM
(legend) Tue 28-Jun-16 12:44:25
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Re: Windows 7 update notifications gone


[re: bobble_bob] [link to this post]
 
I'd rather "waste time" once, fixing it, than waste time forever afterwards having to manually check. And it's likely I WILL forget, in time.

It seems ridiculous knowing there's a service that stops me having to remember, but not being able to get it to work for some reason.

It worked fine for years. All the more reason I'm likely to forget. When you've spent years not having to think of something, because you knew you'd always be told, it can easily slip your mind that now you must check manually.
Standard User TLM
(legend) Tue 28-Jun-16 12:47:53
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Re: Windows 7 update notifications gone


[re: cheshire_man] [link to this post]
 
wuaserv is definitely running.

BITS is showing as stopped, but won't let me manually restart it - comes back with "access denied".

Will check out your link in a bit - need a bite to eat.

Edit: Right, I've just managed to start BITS this way, which was not allowed from the Task Manager.

Crazy, as I'm still logged in as the same user, so no difference in authority - only in where I'm trying to do it from.

It's now showing as running in Task Manager,

Still not getting the option to put the icon back on the task bar.

/Sigh

Edit again: I'm not sure it was essential, since I didn't want it to download files automatically - that was the whole point of wanting notifications - so I can review and choose manually.

Whether I allow automatic download shouldn't affect notification - or should it?

Edited by TLM (Tue 28-Jun-16 13:00:25)

Standard User cheshire_man
(eat-sleep-adslguide) Tue 28-Jun-16 13:32:51
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
There's been many posts about this problem over the years.

One fix has been to delete the contents of the C:\Windows\SoftwareDistribution folder, reboot and see...

Another has been to change Windows Updates to NO. Then reboot. Then change to Notify (or whatever).

All these seem to kick the mechanism into correct behaviour. There are others.

I recall having had the problems 2 or 3 times with Windows 7 and have always managed to get it going again properly. Now running Win10 - so completely different.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User TLM
(legend) Tue 28-Jun-16 14:08:54
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Re: Windows 7 update notifications gone


[re: cheshire_man] [link to this post]
 
I think I have also cured it before - but as I mentioned originally, can't remember how (it certainly wasn't anything heavy like editing the registry).

But whatever fix I previously did doesn't seem to have been a permanent solution, because it's reverted to not notifying.

It's dangerous, because I'm not aware that it's failed. If you don't get any notifications, you just assume there's nothing to be notified of, and not that the notifier has stalled.

It's only when they've been absent for a suspiciously long time (months, in this case), that I've become curious, and realised I have a backlog of updates - many of them important.

I have also found a lot of forum discussions about it, but no universally agreed fix.

It's interesting that many users are complaining this only started happening when Microsoft began aggressively pushing Windows 10. (See MHC's thread about underhand tactics).

The timing does seem a little suspicious, when it's something that's worked for literally years. Although I must admit, I can't immediately see how discontinuing the notifications would trick or encourage anyone into installing Windows 10.

Perhaps they hope that users who used to rely on the prompts will respond by setting everything to automatic (don't prompt me), giving Microsoft a free hand to install whatever they like?

Edited by TLM (Tue 28-Jun-16 14:10:12)

Standard User cheshire_man
(eat-sleep-adslguide) Thu 30-Jun-16 16:50:57
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
Just wondered if there's any update to this?

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User RobertoS
(elder) Thu 30-Jun-16 19:17:39
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Re: Windows 7 update notifications gone


[re: cheshire_man] [link to this post]
 
You think she should have sent us a notification? wink

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59500/14989kbps @ 600m. - BQM
Standard User Apprentice
(knowledge is power) Thu 30-Jun-16 19:32:31
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
Might be worth a check to see if something has been diabled?

http://www.dummies.com/how-to/content/how-to-disable...

plusnet user
Standard User TLM
(legend) Thu 07-Jul-16 00:05:33
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Re: Windows 7 update notifications gone


[re: cheshire_man] [link to this post]
 
Sorry, I forgot to check the thread for a few days (and no, I didn't have notifications enabled - for thread replies. wink )

I still haven't got a fix. After I gave it the OK to install all the detected updates I'd been missing because I wasn't notified, I very briefly got the update icon back.

I also got the unwanted Windows 10 upgrade icon, which I swiftly removed from the task bar (sorry, I think I really mean system tray, but have been calling it task bar throughout), to avoid pressing it accidentally! I do NOT want to upgrade to Windows 10, as I think a lot of my existing software will be incompatible.

Anyway, any progress was shortlived, as I notice the upgrade notification has disappeared again, and it's not in the set of hidden icons either.

And if I open Windows Update manually...you guessed it: there are important updates in there again, which I wasn't notified of.

Intensely frustrating. I hate it when something worked perfectly for years, then just stops, and you never find out why.
Standard User TLM
(legend) Thu 07-Jul-16 00:19:13
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Re: Windows 7 update notifications gone


[re: Apprentice] [link to this post]
 
Worth a try, but it's not on there to enable or disable. frown

I'm just installing the updates I've found out about manually, and the updates icon briefly reappeared in the system tray to tell me it was downloading them, but immediately disappeared.

Whilst it was actually still in the act of doing something, I found the icon reappeared in the selection of customisable icons, so I've set it to show icon AND notifications (was previously just notifications) - see if I can detect the exact circumstances when it self-destructs again!

It's still in the tray...for now...but it's still busy installing. I'll have to see if it vanishes on completion.
Standard User RobertoS
(elder) Thu 07-Jul-16 00:34:27
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Re: Windows 7 update notifications gone


[re: TLM] [link to this post]
 
You are saving/OK'ing at each level where it is available when coming out from setting the notification/display parameter? Not just backing out?

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59500/14989kbps @ 600m. - BQM

Edited by RobertoS (Thu 07-Jul-16 00:34:51)

Standard User TLM
(legend) Thu 07-Jul-16 01:09:38
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Re: Windows 7 update notifications gone


[re: RobertoS] [link to this post]
 
I'm not even getting that far - it doesn't exist there to set!

When it disappears, it doesn't just disappear from view - it disappears from the list of things available to hide/show - as if no such thing ever existed.

I think it's survived an hour now. We'll see if it lasts 24. I bet it doesn't!
Standard User TLM
(legend) Thu 07-Jul-16 06:21:15
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And it's gone again...


[re: TLM] [link to this post]
 
Went to bed with icon still showing in the tray.

Got up this morning to find that not only has the computer rebooted during the night to finish installing updates, without my OK to do this (files and browser sessions I wanted were still open), but immediately after notifying me of this - in fact, before I'd even had time to finish reading what was done - the update progress notification popup AND the associated icon both disappeared.

Icon is no longer in the system tray, and not available to put back in the tray.

As predicted, did not last 24 hours. mad
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