Kijoma is as real as BT or any other ISP . We cannot guarantee that we can provide our service to everybody .
Unlike the those dependent on Openreach our infrastructure is not being paid for out of tax payers Billions so we have to manage costs as it is our existing customers that are ultimately paying for it.
This means we prioritise work for existing customers including maintenance, system upgrades etc..
New installations come next within areas we cover. These are then sub divided based on demand per area . there is no rational in travelling across 5 counties to install a single property here, there etc..
This means we look at the cost to install a property and the amount of properties within the same area who have also asked for service. the more there are, the higher up the list they go.
I appreciate everybody would like to be number one on the list , but this is impossible, even for our funded competitors with much larger teams of people behind them.
If you contact Surrey "superfast" and ask them what their plans are for your area , then forward them to us as our current knowledge is they , like most authorities, have their eggs firmly in the BDUK basket to the exclusion of all others.
This will help us assess risk if we need to invest in your area to provide a more widespread service.
I cannot find your monthly requests on our system so perhaps submit another clearly identifying this please.
hope that information helps.
I wish I had some experience of Kijoma but unfortunately I have requested on a monthly basis since April 2013 to have a site survey prior to installation. I was told that a survey was necessary despite my neighbour having Kijoma broadband. If Kijoma does not wish to have any new customers or provide a service to me then I wish they would make that clear. I would be prepared to pay their top business rate plus an installation fee to achieve a great Internet connection as my current speed is dial-up 512k and I see no signs of Surrey superfast anytime soon.
Is Kijoma real or imaginary? Do let me know.