Darren, if the new equipment needs a new POE, will engineers need someone to be at home?

Also, is your ultimate plan to make a new tariff for the 100mbit service or will all 10mb users be automatically upgraded and remain on the same tariff?

Keep an eye on the Website William as we post news regarding packages / changes there, if you have specific questions please email us rather than use this public board.

Regards
Darren

Hi Darren,

Jonathan's arranged my switch over for the 25th.

If Neil's the engineer doing the install then I'll have the strong tea and chocolate biscuits ready!

Yaz

Thats great, ill keep an eye out for you to appear on the new network

In reply to a post by Yaz:

Jonathan's arranged my switch over for the 25th.

Great to hear, only 5 more sleeps to go!

Hi Slimj, have not heard from you so i guess everything is probably working ok Manston Parish council have awarded the contract to get complete coverage now around you !

Regards
Darren

Hi Darren,

Yes everything is great here, speeds are good even during peak times. Speeds tend to range from 15mbit in the evenings to over 30mbit at quieter times, which is fantastic! I did see that Manston is going to be covered by VFast which is great news, I guess you will start to sort out our area in the coming weeks/months right?

With regards to the 100mbit trials, any indication as to when you will start this with residential customers? We will of couse be more than happy to help you out if you need a willing participant in Thanet!

Cheers
James

Will the extended Manston coverage result in a change in service to customers near Bradgate Park (as we're ipart of Manston Paris Council)?

All existing customer will be changed onto the new network, depending on what service you already have, you may or may not see any difference.

Regards
Darren

Today I've seen a Vfast speed test showing 32.20Mbps down and 14.83Mps up ... a real competitor to FTTC if FTTC was even available!