Hi,

Bear with it, if it's something to do with the equipment at the host address then it will likely be sorted out by the engineers quite quickly. Sounds like a minor problem that will get resolved.

Where are you based? Are you on the new Airmax network? I'm in Thanet and can't say I've noticed any problems since being on the new network, been fast and reliable since installation quite a few months ago.

Hi

As you are already aware the repeater you connect to was reinstalled on Thursday 26th, a week ago. Since then we have not seen the same issue. I therefore believe that we have finally found what was causing the repeater to stop working after ~48 hours. A simple firmware bug, not a hardware issue, power surge or cable short as we had previously though.

Hopefully you are now happy with your vfast wireless broadband.

Regards,
Tim

Superb! - It's now been running for about two weeks, so thought I'd pop back here and say thanks for persevering with the problem solving. I don't want casual viewers thinking that I wasn't happy with what is a very good service, especially for people living in broadband 'not-spots'.

I'm getting a very reasonable 10mb download and about 6mb up - makes working from home a reality rather than a wish.

Thanks again Vfast for sorting it out.