Kijoma, you are MD of a Broadband company so obviously you are an expert on this provider.
Rural Northern Ireland is somewhat different to other regions with scant choice of supplier. So when a company presents what seems to be a solution to the problem of slow broadband who would not sign up for it. However from my experience over the last year or so they are not able to reliably deliver that service and do not appear to have the desire, manpower or skill set required to rectify problems.
From what I have read online they receive funding from DETI, part of Northern Ireland Executive.
Yes, as you mentioned we do have a choice, but when one is paying for a service that is not being received and in a 12 month contract for a service that continually has problems and has zero Customer Services then I think I am entitled to warn others of the caveats of using this service and that it is not all that it appears.
Edited by dilligaf1967 (Wed 22-Jan-14 20:54:29)