Did they upgrade from the Zen ADSL2+ backhaul they were using then?
I updated to the 10 megabits a few days back and it was great, over 10 megabits I was getting and then it went back to under five.
I had a message to say that it is a fibre feed problem going into their office in Kington? i think that is what he said.
I doubt very much if they are using a ADSL2+ backhaul, but they are still using Zen as I can tell by the DNS servers and speed tests.
These things happens, i was a bit annoyed at first because I only just started to pay for the higher speed, but i still getting a better speed than I did with my last ISP.
they still need a fault notice system so people know if there is a problem and what is being done to sort it.
They are phoning me back up tomorrow, I will suggest that to them.
i want to stay with allpay, so I will give them a a chance to sort things out, just like I did when I was with Bt a few years back.
Desktop machine now powered by windows 7 pro 64bit , laptop by ubuntu
ALLPAY Wireless broadband