Yes, the early days when I was moved over to the new network and running some tests for them I was getting 40mbit down, but as the network has got busier things have become slower and the latency quite sporadic (not great for gaming / Skype etc). It was superfast!
I'm surprised you're not already migrated over to the 24Mbit package as you're an existing subscriber but just pay your old rate?
Engineer and support didn't give me any reason but I am assuming it's capacity as everything is ok during the day but horrible in the evening - I guess all these streaming services are beginning to hurt the service! My antenna LOS was adjusted slightly (probably as they felt the need to look like they were doing something). I've sent countless speed tests showing the issue but the issues still remain. It has improved slightly in the past week though but still not what I would deem acceptable for something described as "Superfast" (defined as speeds in excess of 24 Mbps).
I'm connected to the repeater at Manston airport and I'm assuming that is going to be removed (due to the site being changed from an airport), hence the reason for new repeaters in the area. The wait is with the council at the moment apparently (this was 3 weeks ago!). What is worse is that I host a repeater on my roof yet the sense of urgency to resolve is terribly slow - I think I will chase them next week for a resolution, it's gone on long enough.
Connection is quite terrible this morning, was downloading at around 10mbit then died suddenly. A quick speed test shows this embarrassing result!!
Edit: Aaaand back to fairly normal speeds an hour later! http://www.speedtest.net/my-result/4159883093
At work we get around 75Mbit with 7ms pings on our FTTC connection (less than 100m from the cabinet), it's rock solid at any time!
VFast Wireless Broadband.
Edited by slimj (Sat 21-Feb-15 11:56:02)