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Standard User ModemMan
(regular) Tue 24-Feb-15 14:18:41
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Re: Anybody used "Clear Picture Broadband"


[re: nivenj] [link to this post]
 
In reply to a post by nivenj:
I moved from Folkestone to a bit more rural where Broadband was 1Mbps crazy

I think they are different from Vfast. My Antenna is pointing towards VFAST's repeater in Ash. I asked them if thats where their repeater was and he said theirs wasn't (he did tell me but i forget)

I have a site survey planned for Wednesday so will let you all know how it goes.

Jim


Interesting Jim, I wonder where their repeater is then, if Clear Picture is on the orbital network (as has been suggested) then I would have thought it would be Ash (which is one of orbitals main sites). Maybe you will find out more on Wed, I would be interested to hear how it all goes.

Whilst they say "Unlimited" and I couldnt find any FUP, I just noticed this in their T&C's :-
(e) To protect our network and maintain quality of service for all our users we can temporarily or permanently control or restrict your online activities via Clear Picture Broadband where such activities may have a detrimental effect on other customers' quality of service and it is reasonable for us to do so.

So effectively and FUP with undefined limits.

Cheers
John

Edited by ModemMan (Tue 24-Feb-15 14:33:15)

Standard User slimj
(member) Tue 24-Feb-15 18:42:22
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Re: Anybody used "Clear Picture Broadband"


[re: ModemMan] [link to this post]
 
Perhaps I spoke a little too soon but with the delay in getting the issue resolved I think I was right to be a little upset.

Spoke to Chris on the phone today and they have done some upgrades in Thanet, this has improved my connection nicely!

http://www.speedtest.net/my-result/4168014135 (17Mb/s / 19Mb/s)
http://www.speedtest.net/my-result/4168041111 (24Mb/s / 10Mb/s)

http://www.thinkbroadband.com/speedtest/results.html...

Hopefully this will be the end of my issue.

Edited by slimj (Tue 24-Feb-15 18:45:06)

Standard User Yaz
(experienced) Thu 26-Feb-15 01:04:59
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Re: Anybody used "Clear Picture Broadband"


[re: slimj] [link to this post]
 
Still have VFast but I'm not using myself. I've got the VFast setup for the house and WiFi and my own desktop connected to my PlusNet FTTC connection.

As long VFast is working, I've not got any complaints from the rest of the house. I'll try and grab a few speedtests tomorrow at peak times to see how speeds are (if I can get the rest of the house off during the tests).

I'm selfish with my PlusNet connection which is connected at the full rate 78Mb and throughput around 75Mbps laugh

vFast Ltd
Downstream ~24336.33 kbit/s - ~2970.74 KB/s
Upstream ~10224.86 kbit/s - ~1248.15 KB/s


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Standard User ModemMan
(regular) Tue 10-Mar-15 12:04:12
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Re: Anybody used "Clear Picture Broadband"


[re: nivenj] [link to this post]
 
In reply to a post by nivenj:
I moved from Folkestone to a bit more rural where Broadband was 1Mbps crazy

I think they are different from Vfast. My Antenna is pointing towards VFAST's repeater in Ash. I asked them if thats where their repeater was and he said theirs wasn't (he did tell me but i forget)

I have a site survey planned for Wednesday so will let you all know how it goes.

Jim


How did the site survey go, have you signed up with them? I'd be interested to hear what happened.
Cheers
John
Standard User ClearPictureAlex
(newbie) Tue 17-Mar-15 13:56:27
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Re: Anybody used "Clear Picture Broadband"


[re: ModemMan] [link to this post]
 
Hi,

I look after the sales here at Clear Picture and I thought I had better step in to let everyone know who and what we are about. We are our own ISP, we have zero ties with any other Wireless Broadband provider, that includes Vfast or Orbital.Net.

In addition to our Wireless Broadband network, we are also SKY Progressive Resellers, the only one here in Kent. We work closely with them as another route to market.

I hope to speak to some of you in the not too distant future.

smile

Superfast Wireless Broadband throughout East Kent
Standard User Yaz
(experienced) Tue 17-Mar-15 19:13:05
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Re: Anybody used "Clear Picture Broadband"


[re: ClearPictureAlex] [link to this post]
 
Hi Alex.
Just to confirm, you own and maintain your own network in Kent and are not reliant on any other provider (excluding fibre backbone connections)?

Yaz

vFast Ltd
Downstream ~24336.33 kbit/s - ~2970.74 KB/s
Upstream ~10224.86 kbit/s - ~1248.15 KB/s
Standard User slimj
(member) Tue 17-Mar-15 19:38:40
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Re: Anybody used "Clear Picture Broadband"


[re: ClearPictureAlex] [link to this post]
 
Would also be interested to know what wireless equipment you use and where your transmitters are located in Thanet?
Standard User ClearPictureAlex
(newbie) Wed 18-Mar-15 07:22:21
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Re: Anybody used "Clear Picture Broadband"


[re: Yaz] [link to this post]
 
Hi Yaz,

That is correct, we are an ISP who own and maintain our own network.

Alex.

Superfast Wireless Broadband throughout East Kent
Standard User slimj
(member) Wed 18-Mar-15 17:08:42
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Re: Anybody used "Clear Picture Broadband"


[re: ClearPictureAlex] [link to this post]
 
In reply to a post by ClearPictureAlex:
Hi Yaz,

That is correct, we are an ISP who own and maintain our own network.

Alex.


*Ahem*

"Would also be interested to know what wireless equipment you use and where your transmitters are located in Thanet?"

smile
Standard User BatBoy
(sensei) Thu 19-Mar-15 08:47:15
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Re: Anybody used "Clear Picture Broadband"


[re: slimj] [link to this post]
 
That looks like commercially sensitive information.


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