I am guessing this is bad eggs because we did not cover your property in the past and did not expend our customers money on adding that coverage just for you ?
We acknowledge there are always going to be properties that want our service but are outside our coverage for whatever reason. We cannot magically provide everywhere.
Ironically the BDUK process via WSCC have declared that because we do not cover every property in oue catchment area then that gives them the reason to exclude us from existence.
I wonder how many properties do not get the 24 Mbps minimum via Openreach infrastructure funded heavily by the state ? I think Chilting will be able to input to this?
It does not seem to result in Openreach having to give any of the money back though, despite the contractual requirement for a minimum speed of 24 (and now 30) Mbps from this funded roll out.
It is a farce and the video of the meeting i posted clearly reveals this. Especially when a central Gov MP declares a financial interest in BT brazingly in public.
So providers like Kijoma are freely allowed to be over built still, infrastructure put in already as seen form the video has them trying hard to push people to take it up so they can justify the expenditure.
This means Kijoma and others are a thorn in the side. Our customers are not using this infrastructure and therefore need to be re-educated it seems.
But hey who would want to go back to paying more and gaining abysmal customer service
You tell me where you can get Broadband of 30Mbps+ with 40GB and phone with a total cost of ~ £17.99 a month. added to this calls at a tenth of the cost with per second billing and no connection fees or line rental?
Kijoma will continue to invest in our existing customers first, new customers and coverage areas always come second. The latter especially while the current BDUK attitude prevails.
This is a loss to many and stifles our business too, but market distortion is just that and is what state aid is not allowed to be used for. But it is in this case.
We have already experienced the dirty tricks of BT retail and this not only is to our detriment but also to all other ISP's that rely on openreach infrastructure.
It is no surprise that nearly all the people who sign up to "fibre" go to BT retail or a subsidary such as Plusnet. The "infinity" campaign was a highly successful BT retail promotion, putting the word "infinity" to mean fibre into peoples minds in the same was as Hoover for a vacuum cleaner.
It is also unsurprising that WSCC and its members promoted that "BT retail" campaign far and wide.
Nick Herbert MP recently raised this issue but after a meeting with BT he kind of dropped the complaint... odd that..
Ironic to see you complaining of no response to your requests for contact, that's what a lot of your potential customers (myself included) expierenced trying to work with you.
Bill Lewis - MD
Fixed wireless ISP - ISPA/CISAS/RIPE member