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I was looking at my usage stats on the Portal just now and noticed that for last month (October) it shows a negative upload usage figure:
Date: Oct-2006
Allowance Used: 11.801 GB
Allowance Bank Used: 0.000 GB
Total Allowance Used: 11.801 GB
Upload Usage: -0.001 GB
Perhaps an interesting means of supplementing a download usage allowance for Max users?
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It's strange that you had a negative allowance as all of my results since first going on to Max (back in May) are all positive?
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snap
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Likewise. All my upload usage figures for previous months - and the "to-date" value for this month - are all positive. Yet October shows a -ve value, and I don't recall my upload behaviour being any different from normal.
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Glad to see I'm not the only one!
Are you on Max or one of the legacy products Alan?
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I'm still on the old 2Mb home service
Alan
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Hmmm, I'm on the old 1Mb Home service. I wonder if it's a glitch specific to those on the legacy products.
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I am on MAX, and i have the same negative value for my Oct upload.
-0.001 GB
All other months are fine.
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Mike,
I'm on the old 1Mb package aswell and my stats show -0.001GB for October.
The stats so far for November look ok.
Regards,
Stuart
Powered by ZeN 1Mbit Unlimited & ZyXEL 660HW-61
SNR: ▼ 30dB ▲ 23dB
Line Noise: ▼ 32dB ▲ 16dB
Latest Speed: ▼ 961Kbps ▲ 249Kbps
Latest Speed Test - [17 Mar 2006 @ 00:01 via Gandhi]
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Any new from Zen about a fix?
ZeN Home 500 DrayTek Vigor 2600VG
Acorn RiscPC700 (RiscOS 3.5) - Acorn A410 (RiscOS 3.1) - Sun Ultra 10 (Solaris 7)
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Fine for me?
Date Oct-2006
Allowance Used 74.566 GB
Allowance Bank Used 0.000 GB
Total Allowance Used 74.566 GB
Upload Usage 5.660 GB
ZeN 2mb 50:1 IPStream.
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Can you PM me your details (DSL Username) so I can take a look.
Thanks
Carl
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Update, this appears to be affecting all October stats. We are looking at it now.
Many thanks for pointing it out.
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This problem has now been resolved. It was due to a glitch when the stats were transferred at the end of the month. The error handling has also been improved to ensure it doesn't happen again.
You correct upload usage should now be available.
Regards
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ZeN Home 500 DrayTek Vigor 2600VG
Acorn RiscPC700 (RiscOS 3.5) - Acorn A410 (RiscOS 3.1) - Sun Ultra 10 (Solaris 7)
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No problem.
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Yup, 'tis fixed. Many thanks Carl.
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