i appreciate you may mean resync as in "work" however load balancing should *not* cause you to lose sync - it will just cause you to lose PPP which is very quickly re-established by all but the rubbishest of routers. some zyxels i've used will drop sync every time ppp is dropped, but have no bother picking it up again. other zyxels will only drop sync if ppp is dropped a number of times. my netgear dg834 does not drop sync no matter how many times ppp is dropped.

hth.

edit: decided to replace a word with rubbishest rather that something else that bypassed the censor!

Edited by deleted (Fri 29-Jun-07 00:59:33)

Yes I have on a number of occasions.

The connection is rock solid and always reliable. But a business class ISP forcing mass disconnections on customers does not impress me on little bit.

My guess is this the cheapest way to accomplish the load balancing they desire which hoping it impacts only a minority of users.

I have a Speedtouch 510 that is prone to having trouble with this occassionally. I wouldn't describe it as rubbish piece of kit. I would call forcing mass disconnects on users and praying users hardware can handle the reconnection seamlessly is a total rubbish way of managing things.

Edited by deleted (Fri 29-Jun-07 18:13:26)

Re :But a business class ISP forcing mass disconnections on customers does not impress me on little bit

And how many customers that would qualify as a 'business' are active in the wee sma' hoors {as a Caledonian colleague of mine was fond of saying}, when load balancing occurs?

Edited by deleted (Fri 29-Jun-07 18:33:37)

I don't know. But my office server is backed up over my Zen connection in the wee sma' hoors every night. And large file transfers are done in the wee sma' hoors. Good time for a business to do things without loading the connection during office hours.

Unfortunately it is the only way of ensuring a balanced load. BT were looking to introduce "session steering" sometime ago - whereby an ISP could choose which Central customers connect on during authentication - but they abandoned that, so we're left with a "road-robin" situation when customers connect. This means chance and BT outages can result in a mis-balance which needs to be rectified. It's far from the best solution, but it's all that's available.

kind regards,
Phil.

As SkyFire already pointed out, this is the *only* way. The alternative is massive pings and slow downloads resulting from overloaded centrals.

I agree, it's annoying if PPP drops cause a problem - but it's the only solution to a problem that's much more annoying (slow speed, rubbish pings).

In reply to:

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but it's the only solution to a problem that's much more annoying (slow speed, rubbish pings).

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Indeed! - I'd much rather a connection that "May" disconnect gracefully* once or even twice a week, than suffer slow congested speeds which means I've got to stay online longer than I really need to, I do have a life!

ADSL Max isn't really the product to be on if you want a 24/7 always on connection anyhow, you'd have a fixed speed product or have a more specialised setup for reliability and redundancy. Even if you've paid extra for an Office Max connection or the 'cheaper' Home Max connection then you'll suffer the odd resync with the exchange in any case when certain conditions occur, so the 'Odd' PPP disconection isn't bothersome especially if your router immedietely reconnects.

For the first time in two months of being with Zen, I witness my first disconnections the other night due to "load balancing", so it hasn't been a problem at all for me, and neither will it be. If I let little things like that bother me then I'd be a nervous wreak!

*Gracefull disconnection = only PPP down, not the full resync at the exchange.

Are there any settings you could change (reconnect automatically?) that might help...?

Load balancing by disconnections is a method used by quite a few ISPs and it shouldn't be causing the problems you describe.

Last time they did it I had to reconnect. This time no problems and it seems faster.