Managing Spam

I have set the spam filter on my zen mailbox to Mid Level, and move to spam folder; but I want to monitor the spam folder for a bit to make sure that it isn't stopping important mail. The help info says I can do this by logging into Zen webmail, but I can't see any special spam folder to view, just my basic Inbox. Do I have to change a setting somewhere?

Nigel

Don't know about the webmail but I set up the filtering to prefix the subject of spam emails with [Spam], I then set up a Spam folder in Outlook express and set up a rule to move all messages with [spam] in the subject to that folder.

Hi Nigel,

In reply to:

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The help info says I can do this by logging into Zen webmail, but I can't see any special spam folder to view, just my basic Inbox. Do I have to change a setting somewhere?

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This knowledgebase article appears to answer your query (you need a slightly different username to access the spam folder).

hth

Martyn

Thanks, that looks like just the ticket

Nigel