Refugee from Pipex Solo - Speed help please

I have just escaped from PIPEX where I had a 1Mb connection for a few years and signed up for upto 8Mb Active8000.
Migration was trouble free and connection no problem. However when I check my speed I find it is only marginally better than with Pipex. This is not what I thought I was buying.
Router stats
Upstream 448 Kbps Noise margin 26 dB Power 11.5 dBm Att 10 dB
Downstream 7424 Kbps Noise margin 7 dBm Power 20 dBm Att 23 dB

BT speedtester comes up with similar speeds

Should I leave the router on or switch it on and off each session?

I have seen various accounts of the BT procedure for setting speeds but they all seem shrouded in arcane mystery, maybe they like it that way.

The thinkbroadband speed test comes up with about 1Mb download 0.5 Upload which looks to me the same as my router says and the BT speed test says. Will I ever climb above 1Mb???

Thanks for any help in advance.

Hi there,

The following Knowledge Base article may be of help to you:

http://www.zensupport.co.uk/knowledgebase/article.aspx?id=10550

It basically explains the reasons why you may have low speeds. I think the following part may be most applicable in your case:

My service has just been activated and I only receive speeds below 2000Kbit/s, why is this?

Within the first three days BT will be monitoring your lines performance before determining the maximum speed it will obtain. Therefore it can take up to three days after the activation date before you see an increase in speed. If after three days you are still seeing speeds below 2000Kbit/s then the factors below may be affecting the maximum speed you are able to obtain.

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regards,
Phil.

Thanks for that. Is it better to leave the router on over the three days?

To be honest it will do no harm at all to leave it on 24/7. Most people probably do!

When I upgraded to this service I was told to leave the router on 24/7, so I did...never had any problems and as you can see in my sig my speeds are very good.

Merci - we shall have patience mon brave.......