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Standard User therioman
(knowledge is power) Thu 30-Oct-08 21:35:36
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Thanks to Zen


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Today I had a situation which could have become really quite awkward and resulted in a week or more of downtime for one of our end users, as a result of an unintended line termination by a certain provider whom shall remain nameless.

Joanne in Customer Services proved the worth of Zen's customer services and support once again - while my situation wasn't a Zen foul up, Zen went "over and above" in my opinion to help me work a solution for the client at no additional cost to me.

So thanks Zen for keeping the Customer Service at a good standard. Now about those products :-)
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