Outage - Wolverhampton Node 21CN Connections - Clear

We have been advised by our supplier that there is currently an outage affecting broadband services in the Wolverhampton area. Because of the nature of this outage this may affect customers in a wider area.

Those affected would have lost access to internet services from 07:20 this Moring. We are working with our suppliers to resolve the issue as quickly as possible.

-- update --

We have had an update to say the fault has now been cleared. If you have any residual issues please power down the modem the modem for 30mins before calling support.

-- /update --

Action: Closed.

Edited by deleted (Fri 05-Nov-10 15:49:16)

Post deleted by billford

Any chance you could log on and let me know what PW143200 relates to please - its a 2 day window.

No info of which lines/exchanges/nodes it relates too.


Cheers

IamQ,

We can not find any info regarding the issue, however we do have about 110 customers listed as being in the affected areas. If you PM your username I should be able to ask BT directly about the your line and gain the information there.

In the meantime I'll keep trying.

Edited by deleted (Tue 16-Nov-10 15:23:56)